Automotive Store Director
5 days ago
We are seeking a highly skilled Automotive Store Manager to lead our Jiffy Lube team in Ewing, NJ. As a key member of our management team, you will be responsible for overseeing all store operations, ensuring compliance with quality standards, and providing exceptional customer service.
Key Responsibilities- Oversee all store operations to ensure compliance and quality standards
- Build relationships with Jiffy Lube guests and provide world-class customer service
- Accurately capture guests' product needs and provide updates throughout the process
- Listen to client complaints and assist in addressing their issues and resolving challenges
- Provide store-level leadership to J-Team members through coaching, training, and performance management
- Assist Techs perform Jiffy Lube's Signature Service oil, routine preventative maintenance, vehicle testing, diagnosis, service, and repair
- Create work schedules, ensuring proper staffing coverage so business needs are met
- Increase sales, improve store profitability, and reduce expenses
- Manage store inventory, product ordering, and receiving
- Maintain building and grounds to improve appearance and curb appeal
- Oversee the disposal of wastes such as used engine oil to ensure adherence to health and safety laws
- Excellent problem-solving and critical thinking skills
- Energetic, hardworking, and able to multi-task
- Show initiative, responsibility, and must be reliable
- Good interpersonal and communication skills
- A positive attitude, strong work ethic, and a team player
- Must have a valid driver's license and authorized to work in the U.S.
- Complete all required training courses through Jiffy Lube University
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