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Resident Support Specialist FT
2 months ago
Job Summary:
Community Housing Innovations (CHI) is seeking a Resident Support Specialist to provide a safe and structured environment for residents and staff. The ideal candidate will be responsible for coordinating client movement, monitoring behavior, and performing administrative tasks.
Key Responsibilities:
• Maintain visibility to residents, staff, and visitors by wearing a safety monitor vest and ID badge.
• Screen all clients and visitors entering the facility and perform bag searches as required.
• Ensure clients abide by facility, DSS, and OTDA policies and procedures.
• De-escalate potential crisis situations and document all interventions.
• Conduct rounds throughout the facility and complete logs, incident reports, and other required documentation.
• Perform administrative and receptionist duties at the operations/front desk.
• Monitor video surveillance cameras and support the running of fire drills.
Requirements:
• High School Diploma or GED required.
• 1-2 years of experience working in a related field preferred.
• Excellent verbal and written communication skills and proficiency in English required.
• Basic competency in MS Windows, MS Office, and internet usage.
• Ability to tour property, walk distances, and climb stairs.
Why CHI?
CHI is a not-for-profit housing and human services organization that aims to support social and economic independence. We offer a range of benefits, including paid time off, health insurance, and career development opportunities.
