Customer Service Representative

5 days ago


Oak Grove, Kentucky, United States Wal-Mart Stores , Inc. Full time

About Our Company

At Wal-Mart Stores, Inc., we are committed to helping our customers save money and live better - anytime and anywhere - in retail stores, online, and through their mobile devices.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service, resolving customer complaints, and promoting products and services.

Key Responsibilities

  • Respond to customer inquiries and resolve issues in a professional and courteous manner.
  • Process returns and exchanges, and provide refunds or replacements as necessary.
  • Upsell and promote products and services to increase sales and meet sales targets.
  • Work collaboratively with colleagues to achieve sales goals and provide excellent customer service.

Requirements

To be successful in this role, you will need to have excellent communication skills, a positive attitude, and the ability to work in a fast-paced environment.



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