Racing and Gaming Customer Service Representative

FUNCTION The Cage Shift Manager is responsible for ensuring the successful operation of the Cage, Player Services, and Sports Wagering during assigned shifts. This role focuses on operational efficiency, guest service excellence, team member development, and compliance with all regulatory requirements. SPECIFIC DUTIES AND RESPONSIBILITIES The work...

About the RoleWe are seeking a skilled and friendly Host Experience Representative to join our team at Oak Grove Racing, Gaming & Hotel. As a key member of our front-of-house team, you will be responsible for providing exceptional service to our guests and ensuring a warm and inviting experience from arrival to departure.

Oak Grove Racing, Gaming & Hotel (the "Property") is a gaming facility in a high traffic area in the heart of Oak Grove, Kentucky, and across the street from a large Army post, Ft. Campbell. The Property is 10 miles from Clarksville, TN and less than 60 miles northwest of downtown Nashville, TN. FUNCTION This position is responsible for ensuring hotel and...

SPECIFIC DUTIES AND RESPONSIBILITIESAdheres to company count policies and procedures, and requirements. Responsible for collecting gaming device drop boxes from HRM machines drop boxes and sports wagering kiosks. Safeguarding un-audited assets in storage carts. Obtain HRM machine drop boxes from storage carts, open and empty un-audited money out of all...

SPECIFIC DUTIES AND RESPONSIBILITIES The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job with or without reasonable accommodations. This list of duties and responsibilities is not intended to be all-inclusive, but a general illustration. It may be...

Job Description Job Description SPECIFIC DUTIES AND RESPONSIBILITIESThe work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job with or without reasonable accommodations. This list of duties and responsibilities is not intended to be all-inclusive, but a general...

SPECIFIC DUTIES AND RESPONSIBILITIES The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job with or without reasonable accommodations. This list of duties and responsibilities is not intended to be all-inclusive, but a general illustration. It may be...

SPECIFIC DUTIES AND RESPONSIBILITIESProvide excellent guest service to both internal and external guests Greets guests approaching service area Responsible for preparing and selling all food items on the menu and handling all cash transactions. Responsible for the cleaning and sanitizing of all food service equipment used to prepare and serve the menu items....

The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job with or without reasonable accommodations. This list of duties and responsibilities is not intended to be all-inclusive, but a general illustration. It may be expanded to include other duties and...

**Job Summary**As a Maintenance Technician at Oak Grove Racing, Gaming & Hotel, you will play a vital role in ensuring the smooth operation of our facilities. You will be responsible for troubleshooting equipment malfunctions, working with vendors to schedule maintenance visits, and developing special projects such as proposing new equipment and...

SPECIFIC DUTIES AND RESPONSIBILITIESThoroughly clean hotel rooms and bathrooms according to department procedures. Sort, count, fold and/or carry linens for making guest beds. Stock housekeeping carts with supplies. Replenish supplies in hotel room and bathroom per hotel procedures. Dust furniture, wash walls, ceiling and woodwork, wash windows and sills,...

SPECIFIC DUTIES AND RESPONSIBILITIESVacuuming/cleaning carpet Cleaning spills and removing any bio-hazardous materials Keep storage areas clean and carts well-stocked, clean and tidy Keep utility carts stocked with cleaning supplies Sweep, scrub, wax and/or polish floors, using brooms, mops and/or powered scrubbing and waxing machines Other duties as...

Job SummaryWe are seeking a detail-oriented and hardworking EVS Attendant to join our team at Oak Grove Racing, Gaming & Hotel. As an EVS Attendant, you will be responsible for maintaining the cleanliness and organization of our facilities.

Requirements and QualificationsHigh School Diploma or equivalent preferred.Able to obtain and maintain a valid Kentucky gaming/racing license.Excellent communication and teamwork skills.Ability to work independently with minimal supervision.Physical stamina to perform tasks that require standing, walking, and lifting up to 25 pounds.

SPECIFIC DUTIES AND RESPONSIBILITIESGreets on arrival and regards on departure to Guests visiting in a warm and inviting manner. Is able to work in a fast paced, stressful environment while being calm, collected and accurate with attention to detail. Adheres to all Standard Operating Procedures (SOPs). Greet internal and external guests in a warm tone and...

SPECIFIC DUTIES AND RESPONSIBILITIESThis list of duties and responsibilities is not intended to be all-inclusive, but a general illustration. It may be expanded to include other duties and responsibilities deemed necessary.Works with Facilities management to troubleshoot equipment malfunctions. With management approval and involvement, this includes...

Job Description Job Description SUMMARYOak Grove Racing, Gaming & Hotel (the "Property") is a new facility in a high traffic area in the heart of Oak Grove, Kentucky, and across the street from a large Army post, Ft. Campbell. The Property is 10 miles from Clarksville, TN and less than 60 miles northwest of downtown Nashville, TN.FUNCTIONThe Gaming...

ESSENTIAL DUTIES AND RESPONSIBILITIESAbility to operate kitchen equipment including slicer, steamer, deep fryer, ovens, broiler, grill, mixer, kettle, and griddles. Actively participates with staff to cook, prepare, dish-up and assemble all outlets food. Provide excellent guest service to both internal and external guests Requires reading and math skill for...

**Job Description**We are seeking a skilled Maintenance Technician to join our team at Oak Grove Racing, Gaming & Hotel. In this role, you will be responsible for maintaining the upkeep and repair of our facilities, ensuring the smooth operation of our operations.**Key Responsibilities:**Perform routine maintenance tasks, including cleaning and lubricating...

**Our Team**We are a dynamic team at Oak Grove Racing, Gaming & Hotel, and we are looking for a skilled Maintenance Technician to join us. In this role, you will be responsible for maintaining the upkeep and repair of our facilities, ensuring the smooth operation of our operations.**Responsibilities:**Perform routine maintenance tasks, including cleaning and...