Customer Service Representative II
3 days ago
American Leak Detection of Greater Atlanta is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for answering customer inquiries, scheduling appointments, and dispatching technicians. This role requires excellent communication skills, attention to detail, and the ability to work in a fast-paced environment.
Responsibilities:
- Answer customer calls and respond to emails in a timely and professional manner
- Schedule appointments and dispatch technicians as needed
- Manage customer relationships and resolve any issues that may arise
- Maintain accurate records and reports as required
Requirements:
- High school diploma or equivalent required
- 1-2 years of customer service experience preferred
- Excellent communication and problem-solving skills
- Ability to work in a team environment and adapt to changing priorities
Benefits:
- Competitive salary range: $45,000 - $55,000 per year
- Paid time off and holidays
- Health insurance and retirement plan available
About American Leak Detection:
American Leak Detection is a leading provider of leak detection services, with over 40 years of experience. Our team of highly trained technicians uses advanced technology to locate hidden water leaks, sewer leaks, gas leaks, and swimming pool leaks. We serve residential and commercial customers throughout the Greater Atlanta area.
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