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Retail Sales Leader

2 months ago

Yonkers, New York, United States Hallmark Full time
About the Role

We are seeking a highly motivated and customer-focused Retail Sales Leader to join our team at Hallmark. As a key member of our store team, you will be responsible for delivering an exceptional consumer shopping experience that leaves guests feeling inspired, ready to connect, and eager to return.

Key Responsibilities
  • Model and coach service and selling skills to help customers find the perfect card and gift solutions.
  • Lead store associates when the Store Manager is not available, providing feedback and guidance to ensure a positive and productive work environment.
  • Communicate daily priorities, goals, and business information to the team, while maintaining a fun and supportive team environment.
  • Execute store operations, including product replenishment and merchandising, ringing sales, processing shipments, managing inventory, and performing point-of-sale audits.
Requirements
  • At least 18 years of age.
  • One or more years of experience in retail, sales, or customer service; or at least 6 months experience in a Hallmark Corporate Store.
  • Ability to work a flexible schedule that meets the needs of the business, including events, holidays, evenings, and weekends.
  • Availability to open and close the store 3+ times per week and 2+ weekend shifts per month.
  • Ability to continuously stand/walk; frequently push/pull; occasionally bend/stoop/crawl/reach above shoulders/kneel; climb a ladder, and carry up to 40 pounds.
Why Work at Hallmark?

We want to help you be your best - at work and at home, now and in the future. Our benefits package includes a savings/401(K) plan with a 3% company match, investment assistance, and access to benefits designed to support your health, finances, and personal life. Plus, enjoy a 40% shopping discount on merchandise purchased in a CSG store and a variety of local and national discounts through PerkSpot.

As a Hallmark employee, you will play a direct role in helping our consumers connect, celebrate, and commemorate life's special occasions. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.