Hallmark Retail Sales Leader

4 days ago


Yonkers, New York, United States Hallmark Marketing Company LLC Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Leader to join our team at Hallmark Marketing Company LLC. As a Sales Leader, you will play a key role in delivering an exceptional consumer shopping experience, modeling and coaching service and selling skills, and leading store associates to achieve sales goals.

Key Responsibilities
  • Deliver an exceptional consumer shopping experience, ensuring customers feel inspired, ready to connect, and eager to return.
  • Model and coach service and selling skills, helping customers find the perfect card and gift solutions.
  • Lead store associates when the Store Manager is not available, providing feedback and guidance.
  • Communicate daily priorities, goals, and business information, maintaining a fun and supportive team environment.
  • Execute store operations, including product replenishment, merchandising, ringing sales, processing shipments, managing inventory, and point-of-sale audits.
Requirements
  • At least 18 years of age.
  • One or more years of experience in retail, sales, or customer service; or at least 6 months experience in a Hallmark Corporate Store.
  • Ability to work a flexible schedule, including events, holidays, evenings, and weekends.
  • Availability to open and close the store 3+ times per week and 2+ weekend shifts per month.
  • Ability to continuously stand/walk, frequently push/pull, occasionally bend/stoop/crawl/reach above shoulders/kneel, climb a ladder, and carry up to 40 pounds.
Preferred Qualifications
  • High school diploma or equivalent.
  • Two or more years of previous experience in retail, sales, or customer service.
  • Strong customer-focused engagement and consultative selling skills.
  • Ability to communicate effectively with customers and employees.
  • Proficiency and comfort using a computer and other technology.
Why Work at Hallmark?

We want to help you be your best - at work and at home, now and in the future. Providing benefits to support you and your family's well-being is one of the most important investments Hallmark makes.

Hallmark employees in our Gold Crown stores play a direct role in helping our consumers connect, celebrate, and commemorate life's special occasions.

Take care of you and yours with our comprehensive benefits package, including savings/401(K) plan with 3% company match, investment assistance, and more.



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