Sleep Wellness Coach

4 days ago


Houston, Texas, United States Vitalus Health LLC Full time
Job Summary

Vitalus Health LLC is seeking a highly skilled Sleep Wellness Coach to join our team. As a key member of our organization, you will play a vital role in providing exceptional patient care and support to individuals at risk for Sleep Apnea.

Key Responsibilities:

  • Provide patient education and coaching on the use of sleep testing equipment and PAP equipment.
  • Assist patients with troubleshooting calls and resolve equipment-related issues.
  • Collaborate with patients to ensure completion of physician orders and upload data from tests as necessary.
  • Track patient progress and handle follow-up with DME orders and resupply.
  • Perform coaching and training on the use of sleep testing equipment and PAP equipment.
  • Responsible for emailing or sending patient forms and consent forms to patients.
  • Answer phone calls and respond to messages and voicemails in a timely manner.

Requirements:

  • Bachelor's Degree or equivalent work experience.
  • Licensed CNA (or previous CNA) strongly preferred.
  • RPSGT – Registered Polysomnographic Technologist certification preferred.
  • Experience with call center customer service and previous experience in healthcare ideal.
  • DME experience strongly preferred.
  • Bilingual in Spanish preferred.

What We Offer:

Vitalus Health LLC offers a competitive salary, excellent benefits, including medical, dental, vision, and basic life insurance. We also offer PTO (Paid Time Off) and 7 paid holidays.


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