Sleep Wellness Coach

2 weeks ago


Houston, Texas, United States Vitalus Health LLC Full time
Job Title: Sleep Wellness Coach

Join Vitalus Health LLC as a Sleep Wellness Coach and be part of a dynamic team that is passionate about providing exceptional patient care. As a Sleep Wellness Coach, you will play a crucial role in helping patients achieve a long-term life of sleeping well, breathing well, and being well.

Key Responsibilities:

  • Communicate effectively with patients to educate them on the use and care of sleep testing equipment and PAP equipment.
  • Host virtual video appointments and telephonic meetings to ensure patients complete physician orders and upload data from tests as necessary.
  • Track patient progress and handle follow-up with DME orders and resupply.
  • Perform coaching and training on the use of sleep testing equipment and PAP equipment.
  • Responsible for troubleshooting calls with all equipment and supplies.
  • Responsible for emailing or sending patient forms and consent forms electronically.
  • Answer phone calls and respond to messages and voicemails in a timely manner.

Requirements:

  • Bachelor's Degree or equivalent work experience.
  • Licensed CNA or previous CNA experience strongly preferred.
  • RPSGT certification preferred.
  • Experience with call center customer service and healthcare preferred.
  • DME experience strongly preferred.
  • Bilingual in Spanish preferred.
  • Accuracy and attention to detail are essential.
  • Strategic thinking, accountability, self-driven, and disciplined.
  • Time management skills.

What We Offer:

Vitalus Health LLC offers a competitive salary, excellent benefits, including medical, dental, vision, and basic life insurance. PTO and 7 paid holidays. Join our team and grow with us in an innovative business that offers opportunities to develop and explore your talents.


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