Operations Supervisor
2 weeks ago
Lake Wylie Bowl N' Bounce is a vibrant entertainment venue that offers a variety of activities including bowling, arcade games, laser tag, and a play area for children, along with food and beverages.
We are seeking an Operations Supervisor to enhance our management team. This role is crucial in ensuring smooth daily operations, managing staff, and maintaining high levels of customer satisfaction.
Key ResponsibilitiesThe Operations Supervisor will:
- Oversee daily activities and ensure operational excellence.
- Manage a team of young staff members, providing guidance and mentorship.
- Handle cash and credit transactions efficiently during opening and closing shifts.
- Lead by example, demonstrating strong work ethics and customer service skills.
- Engage with customers across various services, from birthday parties to bar management.
- Be available to work flexible hours, including nights and weekends, with a willingness to close at midnight on weekends.
- Foster a positive work environment and encourage continuous learning.
To be successful in this role, candidates should possess:
- Proven leadership experience in the service sector, particularly in entertainment venues, restaurants, or bars.
- Exceptional interpersonal skills for effective customer interaction.
- A positive attitude and a commitment to teamwork.
Lake Wylie Bowl N' Bounce is dedicated to providing a fun and engaging experience for families, featuring bowling, arcade games, laser tag, and a youth play zone, complemented by a selection of food and beverages.
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