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Local Specialty Pharmacy Supervisor
2 months ago
Job Overview:
As a pivotal leader in the pharmacy department, you will deliver compassionate pharmacy consulting services to patients, ensuring they understand the effective use of their medications and are aware of potential drug interactions.
Your primary responsibility will be overseeing the pharmacy's operations, which includes managing workflow, ensuring continuous quality enhancement, and maintaining compliance with both internal and external regulatory standards. You will also be accountable for pharmacy sales, expense management, and inventory oversight, while guaranteeing the accurate dispensing of prescriptions and the highest standard of patient service.
Patient Engagement:
It is essential to foster a welcoming environment where department staff provide exceptional service and information, creating a memorable and positive patient experience. This includes demonstrating interpersonal skills such as greeting patients warmly, maintaining eye contact, and exhibiting courtesy.
Operational Management:
You will be responsible for the efficient operation of the pharmacy department.
Enhancing prescription volume, pharmacy sales, and overall profitability will be achieved through precise prescription filling and courteous service to patients, healthcare providers, pharmaceutical companies, payers, and health systems.
Immediate reporting of prescription errors is required, alongside adherence to company policies regarding prescription incidents and quality improvement initiatives.
Implementing asset protection measures will help minimize profit loss.
Maintaining the pharmacy's cleanliness and appearance is vital for the safety and well-being of both patients and team members, while ensuring compliance with relevant regulations.
Effective management of the pharmacy's financial transactions, including cash handling and reporting, is also part of your responsibilities.
You will coordinate and structure the daily activities of the pharmacy department.
Staffing will be managed by planning and scheduling pharmacy hours in accordance with budgetary guidelines.
Preparation and submission of various reports required by the company and governmental agencies will be part of your duties.
Collaboration with the Registered Manager of the Local Specialty Pharmacy will be necessary to attract third-party prescription business and explore growth opportunities within Walgreens' Specialty sector.
In Health System Pharmacy locations, you will assist in strengthening relationships with health systems to drive overall business growth.
Establishing a well-organized department structure through effective hiring, scheduling, and delegation of responsibilities is crucial.
Enhancing team performance through motivation, recognition, and addressing employee concerns will be essential, alongside ensuring compliance with state and federal regulations.
Supervision of pharmacy staff will ensure adherence to company policies and that all personnel are properly trained in required functions.
You will focus on developing department employees through comprehensive training and clear communication of expectations.
Regular audits of performance and setting personal objectives will be encouraged.
Building strong relationships with healthcare professionals is vital.
Collaboration with internal sales and account managers will help deepen relationships and drive business growth.
Effective communication of departmental plans and operations will encourage feedback and enhance productivity.
