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Commercial Loan Specialist

2 months ago

Warren, Pennsylvania, United States Northwest Bank Full time

**Job Summary**

We are seeking a highly skilled Loan Servicing Coordinator to join Northwest Bank's team and take charge of the loan servicing activities for small business and commercial loans. The ideal candidate should excel in managing time efficiently and meeting deadlines even under pressure.

**Key Responsibilities**

  • Handling new loan set-up and funding processes for commercial and small business clients
  • Recording loan transactions across various product types, including lines of credit and commercial loans
  • Conducting necessary loan maintenance in the core system to ensure accuracy and compliance
  • Ensuring adherence to service level agreements and benchmarks for commercial loan servicing
  • Preparing and executing payoff quotes and transactions for commercial loan clients
  • Delivering exceptional customer service while responding to inquiries promptly and professionally
  • Managing loan Line of Credit Renewals and ensuring timely completion
  • Maintaining document and data integrity for compliance with regulatory guidelines
  • Monitoring and reconciling commercial loan reports to ensure accuracy and completeness
  • Reconciling General Ledger accounts on a daily basis to ensure financial accuracy
  • Generating required release documents as per operational needs for commercial loan clients
  • Maintaining loan collateral records in the core system to ensure accuracy and compliance
  • Processing commercial loan reports and providing timely feedback to stakeholders
  • Providing support to Collateral and Origination departments when required to ensure seamless loan servicing
  • Ensuring compliance with company policies and regulatory guidelines for commercial loan servicing
  • Utilizing Microsoft Office and department-specific software effectively to manage loan servicing activities
  • Collaborating within a team environment to achieve common goals and objectives
  • Operating on-site equipment as necessary to support loan servicing activities
  • Handling special projects as assigned to support commercial loan servicing activities
  • Staying updated on regulatory changes and attending relevant trainings to ensure compliance and best practices

**Preferred Qualifications**

  • High school diploma or equivalent
  • Associate's degree in a related field, such as business or finance
  • Prior customer service experience, preferably in a commercial loan setting
  • Experience in commercial or small business loans, with a strong understanding of loan servicing activities