Change Management Specialist

3 days ago

Warren, Michigan, United States Net2Source Inc. Full time

Job Title: Change Consultant

Job Summary:

Net2Source Inc. is a leading provider of total workforce solutions, recognized for its accelerated growth and commitment to delivering exceptional staffing solutions. As a Change Consultant, you will play a key role in promoting commercial best practices and ensuring compliance with contracts to drive value from client engagements.

Key Responsibilities:

  • Apply commercial best practice throughout the life of a client engagement to drive value from the account.
  • Ensure Capgemini's compliance with the contract and provide advice on commercial and contractual matters to the sales and delivery teams.
  • Apply Capgemini's commercial best practice in the day-to-day management and administration of the account, partnering with various stakeholders.

Full Lifecycle Contract Management:

  • Ensure the delivery team understands the contractual obligations and provides advice and guidance on all matters relating to the contract.
  • Ensure that contractual obligations are fulfilled to maximize revenue and margin while reducing costs.
  • Proactively suggest options to drive out costs and increase revenue and margin.
  • Reduce risk and increase best practice across the delivery teams.
  • Manage and resolve conflicts to avoid disputes escalating.
  • Participate in and/or lead senior-level negotiations with internal and external customers for scope changes, new business lines, and contract renewals.

Typical Tasks and Responsibilities:

  • Communicate key contract obligations to delivery teams.
  • Provide advice on contractual obligations.
  • Provide coaching to delivery teams to ensure compliance with Capgemini's contractual obligations.
  • Implement commercial management best practice within the account, including maintaining risk registers.
  • Participate in commercial discussions with clients.
  • Participate in service reviews.
  • Partner in commercial support for the Account/Service Management team.
  • Assist in shaping commercial propositions for sell-on business.
  • Participate in opportunity/bid reviews, as needed.
  • Develop and approve all changes to the contract.
  • Provide coaching in preparation for negotiations.
  • Provide commercial training for the delivery team, as agreed with the Infra Commercial team.
  • Advise on general commercial queries.

Core Responsibilities:

  • As a member of the account leadership team, take a key role in the ongoing development of the account to support Capgemini Infrastructure Services business objectives.
  • Maintain and continue to develop the day-to-day commercial process and procedures necessary to support the overall account strategies.
  • Day-to-day responsibility for resolving all issues related to contracts, including changes, clarifications, and additions.
  • Assist with managing complex sales opportunities (bids, RFPs, RFQs).
  • Face off to the client commercial/legal lead and team members.
  • Face off to other Capgemini third-party commercial leads.
  • Face off to other third-party suppliers as necessary to support the delivery of services.
  • Identify and highlight commercial risks to the Account Management Team and assist with actions to address/resolve.

Requirements:

Technologies Used:

Strong knowledge of Microsoft Word, Excel, and PowerPoint.

Person Specification:

  • Previous experience of contract management in a large, complex, and matrixed environment.
  • Detailed understanding of key legal and commercial principles and obligations found in outsourcing contracts.
  • Broad experience of IT service delivery and/or sales in complex environments.
  • Excellent client-facing skills, including the ability to negotiate and cope in difficult situations.
  • Experience of client-facing negotiations at senior levels.
  • Track record of dealing with complex commercial and legal issues.
  • Strong numeracy, including understanding of finances and Excel spreadsheets.
  • Proactive problem solver and able to think laterally.
  • Heavily client-facing, with mobility required to accommodate customer needs and experience of working on client site.

Personal Qualities:

  • Flexible and mobile, with the ability to travel.
  • Strong team player, able to build and maintain strategic working relationships.
  • Advanced presentation skills.
  • Excellent written and oral English skills, in addition to fluency in the local language.

Primary Skills: planning, quality of service, regulatory compliance, CAB, change management, problem escalation, IT infrastructure, operational management

Why work with us: At Net2Source, we believe everyone has an opportunity to lead. We see the importance of your perspective and your ability to create value. We want you to fit in—with an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment; but we also want you to stand out—with opportunities to have a strategic impact, innovate, and take necessary steps to make your mark. We help clients with new skilling, talent strategy, leadership development, employee experience, transformational change management, and beyond.

Equal Employment Opportunity Statement: Net2Source is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, or any other basis as protected by federal, state, or local law.

Awards and Accolades:

  • America's Most Honored Businesses (Top 10%)
  • Awarded by USPAAC for Fastest Growing Business in the US
  • 12th Fastest-Growing Staffing Company in the USA by Staffing Industry Analysts in the US (2020, 2019, 2020)
  • Fastest 50 by NJ Biz (2020, 2019, 2020)
  • INC 5000 Fastest growing for 8 consecutive years in a row (only 1.26% of companies make it to this list)
  • Top 100 by Dallas Business Journal (2020 and 2019)
  • Proven Supplier of the Year by Workforce Logiq (2020 and 2019)
  • 2019 Spirit of Alliance Award by Agile1
  • 2018 Best of the Best Platinum Award by Agile1
  • 2018 TechServe Alliance Excellence Awards Winner
  • 2017 Best of the Best Gold Award by Agile1 (Act1 Group)

Shubham Hayaran

Senior Technical Recruiter

Book A Meeting | Visit LinkedIn Profile

270 Davidson Ave, Suite 704, Somerset, NJ 08873

  • Change Management Specialist

    2 days ago

    Warren, Michigan, United States Net2Source Inc. Full time

    Job Summary:We are seeking a highly skilled Change Management Specialist to join our team at Net2Source Inc. This is a unique opportunity to work with a leading total workforce solutions company, recognized for our accelerated growth and commitment to providing staffing solutions to address the current talent gap.Key Responsibilities:Develop and implement...

  • Warranty Management Specialist

    4 weeks ago

    Warren, Michigan, United States ICONMA, LLC Full time

    Job SummaryWe are seeking a highly skilled Warranty Specialist to join our team at ICONMA, LLC.Key ResponsibilitiesImplement Change Requests: Collaborate with the team to manage the implementation of all change requests and enhancements to the Global Warranty Management System (GWM).Sustain GWM System: Ensure the long-term sustainability of the GWM system,...

  • Logistics Management Specialist

    2 weeks ago

    Warren, Michigan, United States Army Tank-Automotive and Armament Command Full time

    About the PositionThe Army Tank-Automotive and Armament Command is seeking a highly skilled Logistics Management Specialist to join our team. As a key member of our logistics team, you will be responsible for analyzing and improving the organization's logistical performance.Key ResponsibilitiesAnalyze logistical data to identify trends and systemic...

  • Logistics Management Specialist

    2 weeks ago

    Warren, Michigan, United States Army Tank-Automotive and Armament Command Full time

    About the PositionThis role is part of the Industrial Base Operations and Maintenance Integration Directorate, Major Item Support - Lead Materiel Integration (MIS-LMI) team.As a Logistics Management Specialist, you will be responsible for planning, coordinating, marketing, and reviewing assigned areas of the logistics program.Key ResponsibilitiesManage...

  • Logistics Management Specialist

    3 weeks ago

    Warren, Michigan, United States Department of the Army Full time

    Job SummaryWe are seeking a highly skilled Logistics Management Specialist to join our team at the Department of the Army. As a key member of our Industrial Base Operations and Maintenance Integration Directorate, you will be responsible for overseeing maintenance management guidance, planning, execution, and expertise to develop and sustain the TACOM...

  • Quality Assurance Specialist

    3 weeks ago

    Warren, Michigan, United States Innova Solutions Full time

    Job Title: Quality Assurance SpecialistInnova Solutions is seeking a highly skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will play a critical role in ensuring the quality and compliance of our products and services.Key Responsibilities:Ensure accurate and timely maintenance of validation and qualification...

  • Prosthetic and Orthotic Specialist

    2 days ago

    Warren, Michigan, United States Management Recruiters International Full time

    Prosthetic and Orthotic Care SpecialistAre you a highly skilled Certified Prosthetist Orthotist (CPO) looking to make a meaningful impact in the lives of patients? We are seeking a talented professional to join our team at a leading O&P provider in Warren, Michigan.Key Responsibilities:Design, fabricate, and fit customized prosthetic and orthotic devices to...

  • Procurement Specialist

    4 weeks ago

    Warren, Michigan, United States Tandym Group Full time

    Procurement Specialist Job DescriptionWe are seeking a highly skilled Procurement Specialist to join our team at Tandym Group. This individual will play a critical role in supporting our procurement operations, ensuring seamless interactions with internal departments and external partners.Key Responsibilities:Collaborate with cross-functional teams to plan...

  • Workday Implementation Specialist

    2 weeks ago

    Warren, Michigan, United States HR-1 Full time

    Workday Specialist Job DescriptionThe Workday Specialist will play a crucial role in supporting the overall function of the Workday platform, from testing to adoption and optimization. This individual will be one of the subject matter experts (SME) for our HRIS Workday, responsible for implementing and optimizing applications, software, and systems to ensure...

  • Workday Implementation Specialist

    4 weeks ago

    Warren, Michigan, United States HR-1 Full time

    Workday Specialist Job DescriptionThe Workday Specialist will play a crucial role in supporting the overall function of the Workday platform, from testing to adoption and optimization. This individual will be one of the subject matter experts (SME) for our HRIS Workday, responsible for implementing and optimizing applications, software, and systems to ensure...

  • Certified Nursing Assistant

    2 days ago

    Warren, Michigan, United States Ciena Healthcare Management, Inc. Full time

    About the RoleCiena Healthcare Management, Inc. is seeking a compassionate and dedicated Certified Nursing Assistant (CNA) to join our team. As a CNA, you will play a vital role in providing high-quality care to our guests, working under the direction and supervision of a registered nurse or licensed practical nurse.ResponsibilitiesTake and record vital...

  • Accounting Manager

    2 days ago

    Warren, Michigan, United States Drive Train Specilaist Full time

    Accounting Office ManagerDrive Train Specialists is seeking a highly skilled Accounting Office Manager to join our team.Key Responsibilities:Manage day-to-day accounting operationsSupervise office staff and ensure smooth office operationsDevelop and implement financial policies and proceduresPrepare and analyze financial reportsEnsure compliance with...

  • Clinical Care Specialist

    2 days ago

    Warren, Michigan, United States Ascension Full time

    About AscensionAscension is a leading healthcare provider with a rich history of delivering high-quality, person-centered care and services. With over 150,000 associates and 40,000 aligned providers, we operate over 2,600 sites of care across 20 states and the District of Columbia.Job SummaryWe are seeking a Clinical Care Specialist to join our team at...

  • Administrative Support Specialist

    3 days ago

    Warren, Michigan, United States Global Channel Management Full time

    About the JobWe are seeking an experienced Administrative Assistant to join our team at Global Channel Management.The ideal candidate will have 3+ years of experience in administrative roles and be proficient in Microsoft Office, particularly Word and Excel. Familiarity with software systems such as SAP and Lotus Notes is also required.Requirements:High...

  • Automotive Paint Specialist

    20 hours ago

    Warren, Michigan, United States Carzby Full time

    Job Title: Automotive Paint SpecialistWe are seeking an experienced Automotive Paint Specialist to join our team at Carzby. As a key member of our body shop, you will be responsible for managing and overseeing the painting and refinishing of vehicles. If you have a passion for delivering high-quality results and a strong work ethic, we encourage you to apply...

  • Administrative Support Specialist

    2 days ago

    Warren, Michigan, United States Global Channel Management Full time

    About the JobWe are seeking an experienced Administrative Assistant to join our team at Global Channel Management.The ideal candidate will have 3+ years of experience in administrative roles and be proficient in Microsoft Office, particularly Word and Excel. Familiarity with software systems such as SAP and Lotus Notes is also required.Key...

  • Calibration Specialist

    3 weeks ago

    Warren, Michigan, United States Sunrise Systems, Inc. Full time

    Job Title: Calibration SpecialistLocation: Warren, NJDuration: 12 Months contractThis role is 100% onsiteWork Schedule: Monday to Friday, Business HoursWorker's location based out of the Warren, NJ site and will work both Warren sites as neededAt Sunrise Systems, Inc., we are driven by a single vision – transforming patients' lives through science. In...

  • Surgical Specialist

    2 weeks ago

    Warren, Michigan, United States Ascension Full time

    About the RoleWe are seeking a compassionate and dedicated Certified Nursing Assistant (CNA) to join our team at Macomb Surgical Specialists, part of Ascension.As a CNA, you will play a vital role in providing high-quality patient care and supporting our healthcare team.Key ResponsibilitiesAssist with basic patient care activities, such as bathing, dressing,...

  • Quality Assurance Specialist

    2 days ago

    Warren, Michigan, United States ASK Consulting Full time

    About the Role:We are seeking a highly skilled Quality Assurance Specialist to join our team at ASK Consulting. As a Quality Assurance Specialist, you will be responsible for ensuring the quality and compliance of our manufacturing operations.Key Responsibilities:Provide quality oversight of manufacturing operations to ensure compliance with cGMP regulations...

  • Program and Project Management Professional

    3 weeks ago

    Warren, Michigan, United States Booz Allen Hamilton Full time

    Program and Project Management SpecialistAbout the Role:We are seeking a highly skilled Program and Project Management Specialist to join our team at Booz Allen Hamilton. As a Program and Project Management Specialist, you will be responsible for managing and maintaining program master schedules using scheduling software, including Microsoft Project. You...