High-End Client Support Specialist
2 weeks ago
About Luxury Portrait Studio
We are a professional photography studio specializing in creating high-end portraits for discerning families.
Job Description
We are seeking an experienced customer service specialist to join our team, responsible for delivering exceptional service to our clients and ensuring their complete satisfaction with our products and services.
Responsibilities
- Provide world-class customer service via multiple channels
- Build strong relationships with clients to understand their needs and preferences
- Address client complaints and concerns promptly and professionally
- Develop and maintain accurate records of client interactions
- Collaborate with the management team to drive business growth and success
Requirements
- At least 5 years of experience in customer-facing roles
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing situations
- Flexibility to work shifts and meet deadlines
- Basic computer skills and familiarity with CRM systems
Salary
$12-$15 per hour, full-time permanent position
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