Customer Service Professional
6 days ago
We are seeking a skilled Customer Service Professional to serve as a key contact and liaison for customers, ensuring their total satisfaction. This role involves interacting with customers on an ongoing basis, entering orders, handling requests, and providing support in a timely, professional, and courteous manner.
- Key Responsibilities:
- • Ensure every customer experience is top-notch in quality
- • Handle incoming and outgoing customer calls and written correspondence in a professional, timely manner, ensuring follow-up on all customer issues
- • Take an active role in selling Graybar goods and services on inbound calls
- • Provide support on product selection and application
- • Coordinate customer service requests, including order entry, pricing, expediting, billing, order maintenance, credit, and claims
The estimated salary for this position ranges from $19.00 to $25.00 per hour, depending on experience. We offer competitive compensation packages that recognize individual contributions and help you achieve your career goals.
Benefits:We provide a comprehensive benefits package to support the well-being of our employees and their families. Key benefits include:
- Medical, Dental, Vision, and Prescription Drug benefits
- Life Insurance coverage for you and options for your family
- Flexible Spending Accounts to help with expenses
- Disability Benefits at no cost to you
- Profit Sharing Plans to share in our success
- A 401(k) Savings Plan with company match to secure your future
- Paid Vacation and Sick Days for relaxation and recovery
- Paid Holidays throughout the year
- Community Time Off to give back to the community
- Predictable Work Schedules to plan your life
- An Employee Recognition Program to celebrate achievements
- Educational Reimbursement and Career Development Programs to reach your career goals
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