Customer Service Professional
2 weeks ago
At DXP Enterprises, we are dedicated to providing exceptional customer service and support.
Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing department, you will be responsible for responding to customer inquiries, processing orders, and providing quotes and sales data via computer.
The ideal candidate will have excellent communication skills, be enthusiastic and able to work independently, and possess experience in performing a majority of the functions required for this role.
Key Responsibilities- Respond to customer inquiries regarding company products and services
- Process customer phone orders and check availability of stock and shipping dates
- Quoting prices, filling orders to customer specifications, and processing sales data via computer
- Assist the outside sales team by preparing price quotes and sourcing products
- Knowledge in pumps and rotating equipment is a plus
- Excellent communication skills
- Enthusiastic and able to work independently
- Must have experience performing a majority of the functions
- Prior inside sales/customer service experience is a plus
- Data entry skills, organization, multi-tasking, and customer focus are required
- Regular in-person attendance is required
DXP Enterprises offers a comprehensive benefits package including:
- Medical, Dental, Vision, Flexible Spending, 401(k), paid holidays, Life and Disability Insurance, and additional supplemental products
The estimated annual salary for this position is $50,000-$65,000, depending on experience.
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