Policy Administration Specialist

2 weeks ago


Decatur, Georgia, United States State Farm Insurance Full time

Are you a results-driven professional looking for a new challenge? Do you have excellent communication skills and a passion for delivering exceptional customer experiences? If so, we may have the perfect opportunity for you At State Farm Insurance, we are seeking a Policy Administration Specialist to join our team.

As a Policy Administration Specialist, you will be responsible for providing exceptional customer service by answering inquiries and resolving issues related to insurance policies. You will also be responsible for processing insurance policy changes and updates, handling incoming and outgoing phone calls, and maintaining accurate and organized customer files. The successful candidate will have a strong ability to multitask and prioritize tasks effectively.

About the Salary:

The salary for this role is $52,000 - $62,000 per year, depending on experience. We also offer a comprehensive benefits package, including health insurance, 401(k) matching, and paid time off.

Responsibilities:
  • Provide exceptional customer service by answering inquiries and resolving issues
  • Process insurance policy changes and updates
  • Handle incoming and outgoing phone calls
  • Maintain accurate and organized customer files


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