IT Infrastructure Specialist

1 week ago


Boston, Massachusetts, United States The Phoenix Group Full time
Job Title: System Engineer

The Phoenix Group is seeking a highly skilled System Engineer to join our Tier 3 Operations team. As a vital part of our IT infrastructure, you will be responsible for analyzing, designing, developing, and maintaining our systems to enhance productivity and reduce client disruptions.

This role involves working closely with our team to sustain a culture of exceptional client service and continuous improvement. You will be expected to have a strong understanding of virtualization, converged and hyperconverged technologies, and networking.

Key Responsibilities:
  • Analyze and design IT systems infrastructure to enhance productivity and reduce client disruptions
  • Develop and maintain IT systems infrastructure to ensure high availability and performance
  • Collaborate with the team to sustain a culture of exceptional client service and continuous improvement
  • Stay up-to-date with the latest technologies and trends in IT infrastructure
Requirements:
  • Over 6 years of related IT experience, particularly in supporting critical IT infrastructure in a professional services environment
  • Bachelor's degree in Computer Science or a related field preferred
  • Proven experience with technologies used at The Phoenix Group, including Active Directory, Windows and Linux OS, Microsoft Configuration Manager, Citrix, NetScaler, VMWare, PowerShell, Nutanix, Cohesity, HPE and APC hardware, Microsoft 365, Azure, MSSQL, and Ansible
  • Expertise in virtualization, converged and hyperconverged technologies, and networking
  • Experience with provisioning, configuration, and deployment automation is preferred
Preferred Certifications:
  • Microsoft, Citrix, and NetScaler


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