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Bagel Service Leader

2 months ago

New York, New York, United States Apollo Bagels Full time

JOB DESCRIPTION - SHIFT SUPERVISOR, BAGEL SERVICE LEADER



Apollo Bagels is dedicated to serving the finest bagels in New York, focusing on simplicity and quality. Our establishment is a vibrant community hub that stands out from the rest. As we continue to expand, our leadership team plays a crucial role in our ongoing success. We are currently looking for a motivated and friendly Shift Supervisor who enjoys leading and serving customers.

Qualifications:

  • Food handler certification is mandatory
  • Minimum of 2 years in a supervisory role
  • Experience in a high-volume, fast-paced food service environment
  • Ability to create a welcoming atmosphere for patrons
  • Prior experience in customer service and cash management is preferred

Responsibilities:

  • Oversee break schedules for cashiers
  • Assign and monitor tasks using 7Shifts
  • Handle cash and bank runs as needed
  • Conduct Department of Health walkthrough procedures
  • Lead customer interactions at the service counter
  • Facilitate customer follow-up after orders
  • Manage customer queues effectively
  • Uphold Apollo Service Standards
  • Perform register counts during opening and closing
  • Prepare daily beverage needs, including fresh orange juice and coffee
  • Close out the register at the end of the shift
  • Accurately enter customer orders into the POS system
  • Efficiently process cash, credit, and mobile payments
  • Maintain cleanliness at the service counter and waste disposal areas
  • Collaborate closely with kitchen staff to ensure order accuracy
  • Support fellow cashiers and work together to maintain workflow
  • Create memorable experiences for both new and returning customers

Our Benefits Include:

  • Competitive hourly wage
  • Complimentary meals during shifts
  • Opportunities for career advancement as we grow
  • Paid sick leave
  • 1.5x pay for holidays recognized by the company

If you are passionate about providing exceptional customer service and possess a positive attitude, we encourage you to consider the Shift Supervisor position at Apollo Bagels. Your contributions will help us create unforgettable dining experiences for our customers.