Housekeeper - Wingate Bismarck, ND
1 month ago
We are seeking a highly skilled and detail-oriented Housekeeper to join our team at the Wingate Inn Bismarck, ND. As a Housekeeper, you will be responsible for ensuring the cleanliness and maintenance of our guest rooms and public areas, providing exceptional customer service, and contributing to a positive and efficient work environment.
Key Responsibilities- Clean and prepare guest rooms and public areas to meet established standards of cleanliness and propriety.
- Retrieve items from shelves and storerooms, set up cleaning cart with supplies, and maintain carts and storerooms in a clean and orderly fashion.
- Clean and wipe windows, doors, walls, closets, and fixtures in rooms, public areas, and hallways.
- Wash shower walls and tub, clean toilet(s) and stall walls if applicable, wipe exposed pipes, clean mirrors, sink(s), and walls in public restrooms.
- Replace towels, soaps, and all room amenities and restock literature that has been removed by previous guests or is soiled and torn.
- Wash all hard floor areas by hand to remove dirt and soiled areas.
- Dust and polish all furniture, fixtures, and wall hangings, including using a duster to reach vents and ceiling corners.
- Strip bed of all linen and remake with fresh, checking bedspread, blankets, and bed pads for cleanliness, replacing if soiled.
- Check closet for cleanliness, wiping closet door, handle, and overhead shelves and restocking guest room supplies such as hangers, extra blankets, and pillows.
- Vacuum rooms, public areas, and hallways, operating vacuums weighing up to 25lbs., and lifting/moving heavy furniture to vacuum entire area of carpet, including underneath furniture and hard-to-reach areas.
- Inspect all door and window locks to ensure they are in working order and immediately alert management to an unsecured or unsafe situation for the safety of guests and employees.
- Inspect all room equipment (TV, lights/lamps, faucets, radios) to ensure proper working order and immediately report all room status and room maintenance deficiencies, in writing, to the Executive Housekeeper for prompt repair/resolution.
- Secure and maintain custody of equipment, keys, and supplies at all times to protect and preserve hotel property.
- Maintain a friendly, cheerful, and courteous demeanor at all times.
- Perform other duties as assigned, requested, or deemed necessary by management.
- High School diploma/Secondary qualification or equivalent.
- Experience with Marriott, Hilton, IHG, Wyndham, or cleaning standards.
- Ability to perform the following:
- Basic knowledge of general cleaning principles, use of cleaning products, and operation of standard cleaning equipment.
- Vision ability to see minute debris and dirt in poorly lit areas, and to read written instructions and computer print-outs.
- Upper body strength to lift up to 50lbs. continually throughout an 8-hour shift.
- Finger, hand, and upper body dexterity to push, pull, and move levers, equipment, and furniture throughout an 8-hour shift.
- Ability to work with arms raised above head throughout an 8-hour shift.
- Ability to maneuver fully loaded maid cart, weighing up to 50lbs., through hallways and into/out of closets during the entire work day.
- Team-driven and values-based culture.
- Medical/Dental/Vision.
- Vacation & Holiday Pay.
- Same-day pay available.
- Employee Assistance Program.
- Career Growth Opportunities/Manager Training Program.
- Reduced Room Rates throughout the portfolio.
- Third-Party Perks (Movie Tickets, Attractions, Other).
- 401(k).
- Employee assistance program.
- Employee discount.
- Flexible schedule.
- Flexible spending account.
- Life insurance.
- Parental leave.
- Referral program.
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