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Senior Site Reliability Engineer

2 months ago

Honolulu, Hawaii, United States Humana Full time
About the Role

We are seeking a highly skilled SPLUNK Engineer to join our Site Reliability Engineering (SRE) team at Humana. As a key member of our team, you will play a crucial role in ensuring the stability, reliability, and performance of our systems through effective monitoring and data analysis using SPLUNK.

Key Responsibilities
  • Develop, configure, and maintain SPLUNK environments for effective monitoring, logging, and analysis.
  • Implement and optimize SPLUNK queries, dashboards, and alerts to support proactive system monitoring and incident response.
  • Collaborate with SRE and development teams to understand requirements and provide SPLUNK-based solutions for performance and reliability issues.
  • Perform data analysis and visualization to identify trends, potential issues, and areas of improvement.
  • Troubleshoot and resolve SPLUNK related issues, including performance tuning and integration challenges.
  • Develop and maintain documentation for SPLUNK configurations, processes, and best practices.
  • Participate in On-Call rotations and provide support during critical incidents to ensure system reliability.
  • Stay updated with the latest SPLUNK features and industry best practices, and recommend improvements.
  • Utilize Dynatrace to monitor system performance, identify bottlenecks, and optimize application and infrastructure performance.
  • Establish and enforce best practices for using Dynatrace and ensure optimal configuration and utilization across the organization.
Requirements
  • Bachelor's degree in computer science, Information Technology, or related field, or at least 6 years of equivalent work experience.
  • 3+ years of experience with SPLUNK deployment, administration, and troubleshooting.
  • 2+ years of SPLUNK architecture, data indexing, and query language (SPL) experience.
  • Familiarity with Site Reliability Engineering principles and best practices.
  • Proficiency in scripting languages such as Python, Bash, or PowerShell.
  • Excellent communication and collaboration skills.
  • Be a self-starter and be passionate about contributing to an organization focused on continuously improving consumer experiences.
Preferred Qualifications
  • Master's degree in computer science, Information Technology, or related technical field.
  • Experience with cloud platforms (Azure).
  • Knowledge of ITIL processes and methodologies.
  • Certifications related to SPLUNK, Dynatrace.
About Humana

Humana is a leading health care insurance company committed to delivering excellence. We are dedicated to putting health first for our teammates, customers, and company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health.

Benefits

We offer a variety of benefits to promote the best health and well-being of our employees and their families. Our benefits include medical, dental, and vision benefits, 401(k) retirement savings plan, time off, recognition pay, and many other opportunities.

Work Environment

This is a remote position that requires a dedicated workspace with a reliable internet connection. We provide telephone equipment and support to ensure you can work effectively from home.