Case Manager

4 weeks ago


Maryland, United States The Montgomery County Coalition Full time

The Montgomery County Coalition seeks a skilled Case Manager to provide intensive supportive services to recently homeless single adults in a single-site permanent supported housing program.

Key Responsibilities:

  • Utilize a trauma-informed care approach to identify and address issues precipitating homelessness.
  • Assist clients to maintain their housing through the effective application of harm reduction strategies.
  • Provide education and support around budgeting practices to support financial solvency.
  • Link clients with appropriate community resources and assist in implementing service plans, providing transportation when necessary.
  • Maintain active caseload of clients; many clients need intensive case management which may decrease over time.
  • Provide a wide variety of client services such as counseling, referrals and resources, life skills training, employment assistance, and assistance with budget management and health maintenance.
  • Assist clients with entitlement benefit applications and transportation.
  • Collaborate with outside treatment providers and other partner agencies.
  • Participate in meetings with service providers including physicians/psychiatrists to help resolve conflict and to help clients achieve their goals.
  • Maintain client files and active resource files.
  • Responsible for completing all program documentation in an accurate and timely fashion.
  • Compile client data for reporting purposes including inputting accurate and complete data in the Homeless Management Information System (HMIS).
  • Assist in creating, planning, and facilitating meetings and social activities for program residents.
  • Work in conjunction with property management to support clients in the areas of adherence to the terms of their leases, timely rental payments, and successful upkeep of their apartment units.
  • Provide supportive services to seven agency clients residing in off-site housing, as needed.
  • Other duties as assigned.

Requirements:

  • Master's Degree required. Minimum of two to four years of experience in social services or related field.
  • Knowledge of principles, methods and procedures of case management and housing first.
  • Knowledge of principles, methods of trauma informed care and harm reduction.
  • Ability to negotiate and maintain positive relationships with co-workers and clients.
  • Advocate for homeless population.


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