Career Advisor

3 weeks ago

Maryland, United States Career T.E.A.M. Full time

Career T.E.A.M. is a leading workforce development organization that combines innovative solutions with a passion for career development. We are seeking a highly motivated Case Manager to join our Employment and Training Services Team.

The selected candidate will be responsible for providing professional, intensive case management to help guide customers in career development and educational pathways that lead to gainful employment and self-sufficiency. Our Case Managers are rewarded for providing best-in-class services and accelerating clients toward their goals.

This is an exciting opportunity to join a dynamic team that is dedicated to accelerating the human condition. As a Case Manager, you will be responsible for managing a portfolio of participants, developing and managing comprehensive working relationships with stakeholders, and conducting outreach to customers who fail to report to mandatory appointments and services.

To qualify for this role, you must have a Bachelor's degree in social work, social services, counseling, business administration, or a related field, or a minimum of five years' experience in workforce development-related case management services with a professional certification. You must also have experience working with populations similar to the District's Customers, demonstrating an understanding of their unique circumstances.

We offer a competitive package including 401k with a generous employer match, medical, dental, and vision insurance with an employee-sponsored HSA on any qualifying plans, disability insurance, supplemental insurance, paid holidays and paid time off, offered on an accrual basis.

Key Responsibilities:

  • Manage a portfolio of participants by motivating their education and job search efforts, which include coaching through barrier removal, professional development, and ultimately job placement
  • Develop and manage the comprehensive working relationship with all stakeholders including customers, governmental agencies, employment partners, service providers, etc.
  • Conduct escalating outreach to customers who fail to report to mandatory appointments and services
  • Identify and assist with mitigating barriers to program participation, including but not necessarily limited to, health, mental health, housing, childcare, domestic violence issues
  • Re-engage clients by discussing the range of available services and the potential benefits
  • Maintain updated customer database and track customer engagement in services, accurately document case management activities in the State database daily
  • Coach and mentor participants through personal and professional development
  • Prepare reports of activities and achievements
  • Approach each day and task with a "ZAG" mindset
  • Perform other tasks as assigned

Requirements:

  • Bachelor's degree in social work, social services, counseling, business administration, or a related field, or a minimum of five years' experience in workforce development-related case management services with a professional certification
  • Experience working with populations similar to the District's Customers, demonstrating an understanding of their unique circumstances
  • Prior experience developing, evaluating, and implementing milestone-driven service plans
  • Ability to identify community resources/services and connect customers to these resources
  • Strong interpersonal skills, including the ability to build trusting relationships
  • Effective communication, listening, and coaching skills
  • Multilingual proficiency, preferred
  • Proficiency in Microsoft Office and other relevant software
  • Ability to submit accurate written forms and reports
  • Exceptional time management skills to meet deadlines and work under pressure
  • A Valid Driver's License

Salary: $46,000/year, based on a 40 hour work week

Travel: The position may require local travel up to 15-20% of the time

Employment Type: Hourly, Non-Exempt

About Career T.E.A.M.:

Career T.E.A.M. is a private workforce development organization founded in 1996. We have a proven track record of accelerating the human condition, resulting in numerous honors, including being named by Inc. Magazine as one of America's 500 fastest growing privately held companies.

We are committed to closing the nation's opportunity divide with additional government-funded workforce sites, while also building staff capacity of workforce funding sources and industry providers.

Career T.E.A.M. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Background Check Requirements: Employment is contingent upon successful completion of a background check (including criminal, prior employment and education verification). Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for the position.

California Consumer Privacy Act (CCPA): Career T.E.A.M. is committed to complying with the CCPA and all data privacy and laws in the jurisdictions in which it recruits and hires employees.

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