Customer Care Representative
3 weeks ago
At Serenity Healthcare, LLC, we are seeking a highly motivated and compassionate Customer Care Specialist to join our team. As a key member of our care team, you will play a vital role in helping patients heal using TMS treatment.
Key Responsibilities:
- Be the face of Serenity Healthcare, providing exceptional customer service to patients and their families.
- One on one coaching and commitment to patients during treatment.
- Graduate Serenity's paid TMS training program.
- Own outcomes of patient treatment.
Requirements:
- High School Diploma/GED.
- Strong customer service mindset.
- Three years' work experience in customer service required.
- Excellent verbal and written communication, and basic math skills.
- Well-versed in de-escalation skills and ability to connect with individuals.
About Us:
Serenity Healthcare, LLC is a leader in the field of healthcare technology. We use advanced medical devices to give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.
Benefits:
- Accelerated healthcare career growth – rapid advancement opportunities.
- Insurance benefits (Medical, Dental, Vision) and 401K.
- 20 days off annually (10 PTO days and 10 Holidays).
- Employee access to Serenity's treatment options.
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