Global Audio Visual AV Manager

4 days ago


Westbrook, Maine, United States IDEXX Laboratories Full time
Job Title: Global Audio Visual AV Manager

The Audio Visual Team at IDEXX Laboratories is responsible for evaluating, recommending, and coordinating the installation, maintenance, and day-to-day operation of Audio-Visual equipment globally. The team also supports IDEXX's collaboration technology, including day-to-day meeting support and back-end infrastructure.

Key Responsibilities:
  • Provide architecture design and support for global IDEXX conference rooms, which consist of 370 videoconference rooms with 351 scheduling panels currently.
  • Coordinate with IDEXX Facilities Teams to provide design, purchase, and implementation across new location builds, conference room updates, and conference room moves.
  • Provide technical design, implementation, and support for IDEXX's global digital signage solution, Appspace, which currently has over 200+ signs.
  • Manage all AV International vendors globally.
  • Provide vendor management for software and services across various platforms, including Notified, Cisco, Crestron, Connectivity Point, and Hive.
Requirements:
  • 7+ years of Audio Visual/AV analyst work with 1-3+ years of managing a team.
  • Technical Proficiency: Extensive knowledge of AV technologies, adept at configuring and troubleshooting AV hardware/software, and well-versed in industry standards for AV design and integration.
  • AV System Design and Integration: Experienced in designing customized AV solutions, integrating systems with IT infrastructure, and proficient in AV control systems for user interface customization and workflow automation.
  • Technical Support and Troubleshooting: Strong troubleshooting skills to resolve AV equipment issues, provide technical support to users, and document solutions effectively.
  • Event Support and Production: Skilled in supporting live events, setting up AV equipment, managing resources, and ensuring seamless execution of AV requirements for presentations and productions.
  • Training and User Education: Develops and delivers training programs on AV equipment operation, conducts workshops, and provides ongoing education to empower users in utilizing AV technology effectively.
  • Quality Assurance and Performance Optimization: Proactively ensures AV system reliability and compliance through quality assurance checks, performance testing, and optimization of configurations and workflows.
  • Customer focus with Communication and Collaboration: Strong customer focus with excellent interpersonal and communication skills to collaborate effectively with cross-functional teams, vendors, and users, facilitating successful AV projects and service delivery.
Location:
  • You must be driving distance to our corporate headquarters in Westbrook, Maine.
Why IDEXX Laboratories?

We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people.

We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX Laboratories, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.

We value a diverse workforce and workplace and strongly encourage women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

IDEXX Laboratories is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.



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