Service Advisor

3 weeks ago


Waukesha, Wisconsin, United States Action Boat House Full time
Action Boat House Service Advisor Role

As a Service Advisor at Action Boat House, you will play a vital role in ensuring our customers receive exceptional service and support. Your primary responsibilities will include:

Key Responsibilities:
  • Greet customers in a warm and friendly manner, providing a consistent experience.
  • Schedule service work efficiently, ensuring timely completion.
  • Provide accurate estimates for labor and parts, obtaining customer signatures on repair orders.
  • Keep track of job status and progress, communicating proactively with customers.
  • Dispatch repair orders to technicians, ensuring seamless workflow.
  • Ensure work is completed within the given time frame, maintaining a clean and organized work environment.
  • Develop and maintain positive working relationships with all employees, adhering to the dealership dress code.

Requirements:
  • Become fully certified and up to date with manufacturer's training and certifications.
  • Work effectively with Sales to ensure 100% customer satisfaction.
  • Develop and maintain a positive working relationship with all employees.

Action Boat House Values:
  • Customer satisfaction
  • Teamwork
  • Continuous improvement


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