Bilingual Customer Service Expert

3 weeks ago


Greeley, Colorado, United States Elwood Staffing Full time
Job Description

We are seeking a highly skilled Bilingual Customer Service Representative to join our team at Elwood Staffing. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and customers.

About the Company

Elwood Staffing is a leading provider of staffing solutions, specializing in the placement of talented individuals in various industries. Our company is committed to delivering exceptional service and support to our clients and customers.

Key Responsibilities
  • Provide bilingual customer service to clients and customers via phone, email, and chat
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Work collaboratively with internal teams to ensure seamless customer service experience
  • Meet or exceed customer satisfaction targets and key performance indicators
Requirements
  • 2+ years of customer service experience in a call center or similar environment
  • Fluency in English and [insert language] (written and verbal)
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and meet deadlines

We offer a comprehensive benefits package, including health insurance, 401(k) matching, and paid time off. If you are a motivated and customer-focused individual looking for a new challenge, please apply today



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