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Fleet Support Services Representative

2 months ago

Columbia, Missouri, United States EquipmentShare Full time
Join EquipmentShare as a Fleet Operations Support Specialist

EquipmentShare is on the lookout for a Fleet Operations Support Specialist to enhance our corporate team. This role is essential as we expand our operations.

The Fleet Operations Support Specialist will serve as a key liaison for our sales teams, providing crucial assistance in Used and Retail fleet sales, ensuring smooth availability and facilitating deal closures.
Key Responsibilities
  • Support the sales process by managing quotes, invoicing, and closing transactions for used and retail fleet sales.
  • Maintain regular communication with Territory Account Managers (TAMs) and national sales teams, addressing inquiries about equipment inventory and availability while preparing necessary documentation for sales closures.
  • Assist sales teams with Rent Purchase Option (RPO) inquiries and support.
  • Generate quotes upon request from sales personnel.
  • Provide assistance to sales teams and managers with invoicing, margin calculations, and equipment payoff processes as required.
  • Utilize established systems to ensure accurate tracking and documentation of all transactions.
  • Review and update various reports using the ES looker system as assigned.
  • Collaborate effectively with internal and external teams to expedite the sales support process.
  • Manage the team inbox, responding to various inquiries related to new and used equipment sales.
  • Meet or exceed team objectives to facilitate sales across all markets.
  • Prepare documentation for significant fleet sales.
  • Maintain and update operational procedure documents as living resources.
  • Coordinate logistics for large equipment sales, including preparation and delivery arrangements.
  • Perform additional responsibilities as assigned by management.
Why Choose EquipmentShare?
  • Competitive salary structure.
  • Comprehensive medical, dental, and vision coverage for full-time employees.
  • 401(k) plan with company matching contributions.
  • Generous paid time off (PTO) along with company-paid holidays.
  • Fully stocked breakroom and kitchen, featuring chef-prepared meals daily.
  • State-of-the-art onsite gym with instructor-led classes and stipends for remote employees.
  • Seasonal wellness challenges and year-round health initiatives.
  • Company-sponsored events, including family gatherings and social hours.
  • Community engagement through volunteering initiatives, providing employees with 16 hours of paid volunteer time annually.
  • Opportunities for professional growth through conferences, seminars, and continued education.
About You

At EquipmentShare, we are driven by a mission to transform our industry, and we seek individuals who share our vision and are ready to take on challenges. Our employees are offered ample opportunities for personal and professional development, allowing them to make a significant impact in a traditionally resistant industry.
Qualifications
  • Experience in the construction sector, particularly with various types of construction equipment, is preferred but not mandatory.
  • Proficiency in Google Sheets, Google Docs, and/or Microsoft Office.
  • Ability to identify areas for process improvement and system enhancements.
  • Strong communication, time management, and organizational skills.
  • Capacity to work collaboratively in a team setting and train fellow team members.
  • Self-motivated with the ability to work independently.
  • Basic financial understanding, focusing on pricing, cost data, rental agreements, and RPO calculations.
  • Ability to manage multiple tasks across various systems while maintaining attention to detail.
  • High School diploma or equivalent; prior sales experience is a plus; experience in construction is preferred but not required.
Physical Requirements:
  • Ability to sit and stand for extended periods.
  • Proficiency in using a computer for prolonged durations.
EquipmentShare is committed to fostering a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.