Patient Services Representative

1 week ago


Battle Creek, Michigan, United States Midwest Vision Partners Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Services Representative to join our team at Midwest Vision Partners. As a Patient Services Representative, you will be responsible for providing exceptional patient care and administrative support to our patients and healthcare team.

Key Responsibilities
  • Greet and check in patients in a friendly and professional manner.
  • Accurately enter and update patient information, including insurance and demographic data.
  • Prepare patient charts and medical records for review and completion.
  • Verify patient benefits and eligibility, and collect co-pays and deductibles as needed.
  • Monitor patient flow and adjust workflows to ensure a smooth and efficient experience.
  • Act as a liaison between patients, guests, and healthcare team members.
  • Perform clerical tasks, such as copying, sorting, and scanning documents.
  • Keep the front desk area and waiting room clean and tidy, and restock supplies as needed.
Requirements
  • High school diploma or equivalent required.
  • Strong verbal and written communication skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Basic computer skills and knowledge of medical software.
What We Offer
  • Competitive wages and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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