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Medical Office Coordinator
2 months ago
We are seeking a highly organized and detail-oriented Medical Receptionist to join our team at USA Clinics Group. As a Medical Receptionist, you will play a critical role in ensuring the smooth operation of our clinic, providing exceptional patient care, and supporting our medical staff.
Key Responsibilities- Greet patients and escort them to examination rooms, ensuring a warm and welcoming experience.
- Assist patients with completing forms and provide necessary support throughout their visit.
- Become familiar with clinic computer hardware and software, adhering to company policies and procedures.
- Answer multiple phone lines, responding to patient inquiries and resolving issues in a timely manner.
- Schedule appointments, accommodate patient needs, and coordinate transportation as required.
- Contact insurance companies to verify patient eligibility and resolve any billing issues.
- Perform various clerical tasks, including copying, filing, and faxing, as needed.
- Comply with patient needs, ensuring all questions are answered and concerns are addressed.
- Maintain procedure rooms, ensuring they are clean and ready for use at all times.
- Assist doctors during Endovenous Laser Therapy procedures, following instructions and individual doctor preferences.
- Prepare patients before procedures and clean up after, ensuring a seamless experience.
- Ensure patient receipt of post-procedure instructions and medication, as needed.
- Monitor supply levels and replace as needed, maintaining a well-stocked and organized environment.
- Train new staff members, as required, to ensure a smooth transition and high-quality patient care.
- Assist ultrasound staff, as needed, to support the efficient operation of our clinic.
- Transport supplies or equipment, as required, to maintain a well-organized and efficient work environment.
- Work overtime, as required, to ensure the smooth operation of our clinic and meet patient needs.
- High school diploma or equivalent required.
- Receptionist or healthcare experience required.
- Bilingual in English and Spanish required.
- Weekend availability required.
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Paid Time Off (Vacation/Sick Days)
