Commercial HVAC Service Specialist
2 weeks ago
HTS Engineering Ltd. stands as the foremost independent representative of commercial HVAC manufacturers across North America, boasting 20 locations throughout the United States and Canada. Our vibrant brand reflects a steadfast commitment to the success of all stakeholders involved in the HVAC system selection, design, purchase, installation, and maintenance processes.
Position Summary:
The HVAC Service Technician will operate autonomously or collaborate within a team to oversee the installation, initiation, troubleshooting, commissioning, and maintenance of commercial HVACR systems and equipment.
Key Responsibilities:
- Support existing clients by evaluating work orders, planning travel itineraries, addressing complaints, conducting tests, and resolving issues.
- Establish service by analyzing system requirements, procuring necessary components, completing installations, and executing acceptance tests.
- Enhance customer relationships by investigating complaints, identifying solutions, proposing improved methods, and recommending system enhancements.
- Ensure personal equipment functionality by adhering to operating guidelines, troubleshooting malfunctions, maintaining inventory, performing preventive maintenance, and coordinating repairs.
- Document service and installation activities through the completion of forms, reports, logs, and records.
- Safeguard customer confidentiality by maintaining the privacy of service information.
- Advance job knowledge by engaging in educational opportunities and reviewing professional literature.
- Contribute to the operational and organizational mission by achieving related outcomes as necessary.
Qualifications:
- Proven experience in a service vehicle, executing service tasks for an HVAC contractor, managing calls independently, and collaborating within a team.
- Extensive background in the commercial HVACR sector with experience in large building construction start-up and project execution.
- Advanced troubleshooting capabilities and significant experience in retrofit/component replacement (including large compressors, fan motors, commercial rooftop units, and air-cooled chillers).
- Ability to thrive in high-pressure commercial job-site environments.
- Proficient in computer usage, with strong analytical and diagnostic skills.
- Experience with VRF systems is preferred.
- Familiarity with BAS/DDC Controls is desirable.
- Possession of personal tools is required.
- Dependable with excellent verbal and written communication skills.
- Willingness to undergo pre-employment screening, including background checks and drug testing.
- A minimum of 5 years of relevant professional experience is necessary.
- A valid driver's license with a clean driving record is mandatory.
Equal Employment Opportunity:
HTS Engineering Ltd. is committed to providing equal employment opportunities to all employees and applicants, prohibiting discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
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