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Social Service Specialist

4 weeks ago

Trenton, New Jersey, United States Children's Home Society Full time
Job Title: Social Service Specialist - Case Management

Overview:

The Social Service Specialist - Case Management will provide critical support to the Kinship program and families by delivering case management and support services.

Responsibilities:

  • Provide resources, referrals, and service linkages based on family needs.
  • Conduct in-person home visits with kinship families within assigned counties.
  • Assess financial eligibility of families for program participation.
  • Conduct initial file reviews and send out missing document letters.
  • Effectively communicate with community partners and advocate for families.
  • Assist kinship families with Kinship Legal guardianship applications.
  • Maintain and update electronic records using 211, Evolv, and Salesforce databases.
  • Scan and upload all documents sent out or received into Evolv.
  • Conduct daily receipt reconciliation with the case record and close out completed files.
  • Assist program supervisor with additional tasks as assigned.

Qualifications:

  • Education: Associates degree required, Bachelor's degree preferred in social work, psychology, or related field.
  • Work Experience: Minimum of three years experience working in an accredited social service agency, with a focus on case management, intake, outreach, information & referral resources, and customer service experience.
  • Other Skills and Abilities: Excellent computer skills, knowledge of Microsoft Office, and ability to multi-task.