Science Center Engagement Coordinator

7 days ago

Birmingham, Alabama, United States McWane Science Center Full time
About the Role

McWane Science Center is seeking a highly skilled and experienced Museum Engagement Manager to join our team. As a key member of our Education department, you will play a vital role in overseeing the recruitment, training, and management of part-time STEM Facilitators.

Key Responsibilities:

  • Work with the Director of Museum Engagement to set realistic programming goals for the division, focusing on special events, attendance drivers, exhibit needs, and themed days.
  • Collaborate with the Museum Engagement Coordinator to effectively train and schedule STEM Facilitators and docents/interns to maximize visitor engagement across the science center.
  • Recruit passionate and qualified STEM Facilitators as openings occur and manage onboarding and training processes, including proactive completion of hiring checklists.
  • Enforce staff training standards through regular floor and programming observations and maintain clear communication with the team via Sling, email, and monthly team meetings.
  • Provide effective staff management by giving timely and fair feedback through performance evaluations, monthly one-on-ones, and check-ins as needed, maintaining an environment that attracts, retains, and motivates staff to support McWane Science Center's mission and vision.
  • Lead the part-time STEM Facilitator team in creating and delivering quality STEM experiences that build science capital, spark meaningful discussion, and enrich the visitor experience in the museum.
  • Contribute to the development of an ongoing evaluation process for program offerings and exhibit interpretation to maintain organizational and departmental standards of excellence.
  • Assist, when needed, in the creation and delivery of educational content in floor programs, exhibit interpretation shifts, community engagement events, special events, and other activities.

Requirements:

  • Possess a bachelor's degree in science, education, museum studies, or a related field.
  • Proven ability to motivate, lead, and manage a large and diverse staff, with supervisory experience required, including direct supervision of multiple staff.
  • Experience in leading presentations of informal science concepts and enthusiasm for learning.
  • Knowledge of good customer service principles and excellent oral and written communication skills.
  • Excellent organizational skills and ability to self-motivate and prioritize tasks and projects.
  • Competence in personal computing skills, including effective use of Microsoft Office platforms.
  • Must be able to work weekends, evenings, and holidays.
  • Ability to handle small animals, including reptiles and marine animals, in program presentations required.
  • Possess a valid driver's license subject to acceptable annual motor vehicle reports.

Benefits:

We offer a competitive salary range of $60,000 - $80,000 per year, depending on experience, along with a comprehensive benefits package, including health insurance, retirement plan, and paid time off.

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