Front Desk Coordinator

7 days ago


Waldorf, Maryland, United States American Radiology Services Full time
Job Summary

The Front Desk Coordinator will be responsible for ensuring a smooth and efficient experience for patients, guests, and colleagues. This role involves greeting patients, registering them, and collecting necessary documentation.

Key Responsibilities:

  • Greet and register patients in a friendly and service-oriented manner.
  • Obtain or verify proper insurance and patient information, collect signatures, and ensure accuracy and completion of necessary documentation.
  • Collect and log all co-pays and fees.
  • Answer/transfer incoming phone calls.
  • Schedule, reschedule, or cancel new or current patients, confirm appointments, and notify staff of changes when necessary.
  • Give patients appropriate orientation for preparatory and safety protocols and provide directions to facilities if needed.
  • Coordinate with back-office staff for timely and effective care of patients.


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