Front of House Operations Manager

6 days ago


Greenville, South Carolina, United States Food People Restaurant Group Full time
About the Job

We are looking for a skilled Key Hourly Shift Supervisor to lead our front-of-house team in Greenville.

This role requires exceptional leadership and management skills, as well as experience in a supervisory or managerial role within the hospitality industry.

Key Responsibilities
  • Oversight and coordination of front-of-house operations, including host/hostess stand, servers, bartenders, and support staff.
  • Training for front-of-house staff to ensure consistency in service and adherence to company standards.
  • Maintenance of a welcoming and positive atmosphere for all guests and employees.
  • Handling customer complaints and conflicts effectively and professionally.
  • Assistance in training new team members.
  • Monitoring and maintaining the cleanliness and appearance of the front of house areas, including dining rooms and restrooms.
  • Compliance with health and safety regulations, including food handling and alcohol service guidelines.
  • Handling financial responsibilities, such as cash handling, POS system reconciliation, and managing petty cash.
Requirements
  • Experience in a supervisory or managerial role within the hospitality industry.
  • Strong customer service orientation and a commitment to exceeding guest expectations.
  • Ability to work flexible hours, including weekends and holidays.
  • Exceptional organizational and multitasking abilities to handle a fast-paced and dynamic environment.
  • Strong leadership and managerial skills, with the ability to motivate and develop a team of staff members.
What We Offer
  • A highly energetic work environment
  • Competitive compensation ($45,000/year)
  • Meal program across brands
  • Opportunity for advancement
Salary Estimate

The estimated salary for this position is $45,000 per year based on industry standards and location.



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