Commercial Operations Director

6 days ago

Allentown, Pennsylvania, United States Thermo Fisher Scientific Full time
Company Overview
Thermo Fisher Scientific is a global leader in the development and manufacture of scientific instruments, medical diagnostics, and life sciences research products. Our mission is to enable our customers to make the world healthier, cleaner, and safer.

About the Role
We are seeking an experienced Commercial Operations Director to lead our Commercial Product Line. This individual will be responsible for overseeing the Business Development, Technology Transfer, Equipment Onboarding, Launch, and Ongoing Production of Commercial products processed through primary and secondary packaging operations.

Responsibilities

This role requires attention to detail, the ability to interact with all levels of the organization, the desire to provide hands-on coaching and mentoring of staff, communicating both verbally and written, and collaborating with cross-functional groups. The successful candidate will demonstrate and promote the company's vision of Integrity, Intensity, Innovation, and Involvement.

  • Demonstrate and promote the company's 4i values: Integrity, Intensity, Innovation, and Involvement.
  • Apply company HR policies consistently throughout the area of directorial responsibility.
  • Lead, participate, and contribute to practical process improvement projects that deliver business objectives in an efficient manner.
  • Apply Good Manufacturing Principles in all areas of responsibility and ensure that GMPs and SOPs are followed by all department employees.
  • Develop specific short-term and long-range goals and programs as well as supporting budget requests and financial estimates.
  • Recommend and define objectives in each area of responsibility.
  • Coordinate client engagement/job proposals, equipment onboarding, technology transfer/validation, launch, ongoing process engineering, serialization, and packaging functions within the commercial product line.
  • Partner with PSG peers to implement standard processes and ensure harmonization with PSG Commercial Processes.
  • Responsible for engaging clients, crafting/defending bid proposals, and providing ongoing management of client expectations and goals.
  • Provide strategic direction regarding equipment needs. Assist in the selection and onboarding of commercial equipment to meet client timelines without compromise to quality.
  • Lead the Project Management function and client relationship associated with the technology transfer/process validation process.
  • Drive quality and productivity to meet client delivery requirements and financial commitments.
  • Participate in daily management board reviews to accurately report and communicate actions to attending departments.
  • Assist commercial teams with raised issues and resolve any issues in conjunction with QA and site leadership.
  • Develop capital requirements to maintain and improve compliance, quality, and productivity to support the growth of the business.
  • Develop, review, and approve SOPs to ensure accuracy and compliance with GMP.
  • Develop annual department objectives and strategy in alignment with site and business goals.
  • Lead the department to make continuous improvement initiatives in areas of safety, quality, customer service, and productivity.
  • Develop staffing resource plans to ensure that client and business needs are met.
  • Lead the development and use of critical metrics designed to measure production efficiency.
  • Ensure timely investigation and resolution of Quality-related events.
Requirements

The ideal candidate will have a Bachelor's degree in a relevant field (science, engineering, business, etc.) and at least 5 years of management-level experience in a related field (food, chemical, cosmetics, or pharmaceutical packaging). Experience in FDA-regulated environments and owning an engineering department is a plus. Excellent verbal and written communication skills are essential.

Benefits

We offer a competitive salary range of $120,000 - $180,000 per year, depending on experience. We also provide an annual incentive plan bonus, healthcare benefits, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation.

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