Fleet Maintenance Senior Operations Manager
5 days ago
Ryder System is seeking a highly skilled and experienced Senior Operations Manager to join our team. As a key member of our operations team, you will be responsible for leading a dynamic team of professionals and driving business growth through effective management of our fleet maintenance operations.
Key Responsibilities- Operations Management: Oversee the execution of complex strategic labor, financial, quality, operating, safety, and asset processes to optimize efficiency and productivity.
- Labor Management: Provide leadership, training, and development to a self-directed management team, ensuring successful performance management and talent development.
- Customer Management: Directly responsible for customer relationship management, issue resolutions, customer satisfaction, and retention, ensuring uptime and meeting or exceeding Delivered in Time Promised objectives.
- Financial Management: Develop and manage budgets, implementing cost control measures to meet short and long-term financial goals, and optimizing net maintenance cost per unit.
- Asset Management: Directs the management team to maintain the appearance and maintenance of assigned locations, ensuring 6S standards and executing Asset Management initiatives.
- Quality Management: Performs complex quality planning, developing corrective action and countermeasures to operational quality issues, and maintaining control/visibility over shop floor activities.
- 4+ years in an operations environment or demonstrated success in a Ryder role.
- 3+ years of supervisory experience.
- H.S. diploma/GED required; Associate's or Bachelor's degree preferred.
Ryder System offers a comprehensive benefits package, including medical, prescription, dental, vision, life insurance, and disability insurance options, as well as paid time off and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug-Free workplace.
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