Visa Toll System Agent

6 days ago


Orlando, Florida, United States AllianceOne Incorporated Full time
Job SummaryWe are looking for an experienced Visa Toll System Agent to join our team at AllianceOne Incorporated. In this role, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional manner.

Main Responsibilities:
  • Provide top-notch customer service to our clients, responding to calls and emails in a prompt and courteous manner.
  • Assist customers with account maintenance, resolving disputes, and addressing concerns.
  • Maintain accurate records of customer interactions and transactions.
  • Work collaboratively with colleagues to achieve business goals and objectives.

Requirements:
  • High school degree or equivalent required.
  • At least one year of call center and/or customer support experience, preferably handling emails.
  • Bilingual in Spanish/English.
  • Valid State of Florida driver's license.

Benefits and Compensation:
  • Annual salary range: $42,000 - $44,000.
  • Generous paid time off package.
  • Comprehensive health insurance (medical, dental, vision).
  • 401(k) plan available after 90 days.


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