Communication Systems Specialist
2 days ago
We are seeking a highly skilled Telecommunications Administrator to join our team at Hilton Grand Vacations. As a key member of our operations, you will play a crucial role in ensuring the smooth functioning of our contact center platform.
This is a fantastic opportunity to work with a leading company in the vacation ownership industry, where we prioritize innovation, quality, and continued growth. Our company culture emphasizes dedication to our Team Members, fostering an environment that encourages achievement and recognition.
About the RoleThe successful candidate will be responsible for performing daily operations tasks, including monitoring call traffic, generating reports, and testing system functionality. Additionally, you will provide tier 2 support and troubleshooting for agents, supervisors, and management, driving company success through high-quality performance.
- Generate daily, weekly, and monthly reports for the CXone Platform.
- New user onboarding administration.
- Dashboard setup.
- Subscription auditing.
- Maintain and optimize user subscriptions and skills.
- Download recordings
- Provide tier 2 support and troubleshooting for agents, supervisors, and management.
- Monitor inbound call traffic and adjust agent skill sets to achieve SLA, ASA, and Abandon rate.
- Assist with documentation of system settings and applications.
- Assist with agent scheduling decisions.
- Back up dialer administrator in daily tasks and functions.
- Test system functionality on a daily basis.
- Change IVR / Department schedules based on holidays.
To excel in this role, you should possess:
- 6 months - 1 year related experience
- Microsoft Office
- Proficient computer skills, especially Excel and Visio
- Call Center experience
Our company is committed to fostering a culture of work-life balance and family-friendly benefits. We strive to create a remarkable work environment that supports your physical and mental well-being.
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Telecommunications Systems Specialist
2 weeks ago
Orlando, Florida, United States Kavaliro Full timeWe are seeking an experienced Telecommunications Systems Specialist to join our team at Kavaliro. This role requires a skilled professional with a strong background in designing, implementing, and maintaining enterprise-level telecommunication systems.Job SummaryThis is a challenging opportunity for a talented individual to work on complex communication...
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Water System Specialist
3 weeks ago
Orlando, Florida, United States Landscape Improvements INC Full timeJob Title: Water System SpecialistAt Landscape Improvements INC, we are seeking a skilled and experienced Water System Specialist to join our team. This is a full-time position that requires a minimum of 2 years of experience in irrigation system maintenance and repair. The successful candidate will have a strong understanding of pipe sizing, fittings,...
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Heating Systems Specialist
2 weeks ago
Orlando, Florida, United States Ac's Heating & Air Full timeJob DescriptionWe are seeking an experienced Heating Systems Specialist to join our team at AC's Heating & Air. The ideal candidate will have a strong background in HVAC installation and a passion for delivering exceptional customer service.As a Heating Systems Specialist, you will be responsible for installing, maintaining, and repairing heating and cooling...
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Electrical Systems Specialist
2 weeks ago
Orlando, Florida, United States Workskill Full timeAbout the RoleWe are seeking an experienced Electrical Systems Specialist to join our team at WorkSkill, a leading recruiting and staffing firm. As an Electrical Systems Specialist, you will play a critical role in providing functional support and design assistance for our Engineering team.
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Electrical Systems Specialist
2 weeks ago
Orlando, Florida, United States Superior Contracting & Maintenance Full timeSuperior Contracting & Maintenance: Electrical Systems SpecialistWe are seeking a skilled and experienced Electrical Systems Specialist to join our team. As an integral part of our mission, you will be responsible for installing, maintaining, and repairing electrical systems in residential properties.About Us:Superior Contracting & Maintenance is a leader in...
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Electrical Systems Specialist
3 weeks ago
Orlando, Florida, United States Zifcare Full timeAbout the RoleZifcare is seeking an Electrical Systems Specialist to join our team. As a key member of our engineering team, you will be responsible for designing and implementing electrical control systems for our projects.ResponsibilitiesDesign and develop electrical control systems from scratch, including control system design, electrical panel design,...
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Automation Systems Specialist
2 weeks ago
Orlando, Florida, United States Johnson Controls Full timeJohnson Controls is a world-leading provider of smart, healthy, and sustainable buildings and spaces. We offer an exciting opportunity for an experienced Automation Systems Specialist to join our team.Salary$75,000 - $90,000 per yearThe estimated salary range is based on national averages and may vary depending on location, experience, and other factors.Job...
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Database Systems Specialist
2 weeks ago
Orlando, Florida, United States Stellar MLS Full timeWe are seeking an experienced Database Systems Specialist to join our team at Stellar MLS. The ideal candidate will have a strong background in database administration, with a focus on maintaining and improving the performance of our systems.Job SummaryThis is a hybrid role that requires working both in the office and remotely. As a Database Systems...
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HVAC Systems Specialist
2 weeks ago
Orlando, Florida, United States Johnson Controls Full timeWe are seeking a skilled HVAC Systems Specialist to join our team at Johnson Controls. In this role, you will have the opportunity to work with advanced heavy commercial and industrial equipment.About the Job:As an HVAC Systems Specialist, you will be responsible for performing maintenance, repair, and replacement services on commercial heating and cooling...
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Conveyor System Specialist
2 days ago
Orlando, Florida, United States TSS Full timeJob SummaryWe are seeking a skilled Conveyor System Specialist to join our team at TSS. This is an exciting opportunity for a motivated individual to work on the installation and repair of conveyor belts and systems in the supply chain industry.About the RoleAs a Conveyor System Specialist, you will be responsible for ensuring that conveyor belts are working...
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Electrical Systems Specialist
3 weeks ago
Orlando, Florida, United States Southern Construction Staffing Full timeAbout the JobWe are seeking a skilled Electrical Systems Specialist to join our team at Southern Construction Staffing.As an Electrical Systems Specialist, you will be responsible for installing and repairing electrical equipment and fixtures, as well as troubleshooting motor and control systems. Your attention to detail and commitment to quality will ensure...
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Monitoring Systems Specialist
2 days ago
Orlando, Florida, United States FutureRecruitNet Full timeMonitoring Systems Specialist Wanted!The estimated salary for this position is $130,000 - $160,000 per year.About the RoleWe are seeking an experienced Monitoring Systems Specialist to join our team at FutureRecruitNet. As a key member of our IT operations team, you will be responsible for implementing and maintaining a comprehensive Enterprise Monitoring...
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System Design Specialist
2 days ago
Orlando, Florida, United States Cole Engineering Services Full timeJob DescriptionWe are seeking a skilled System Design Specialist to join our team at Cole Engineering Services, Inc.In this role, you will be responsible for designing and implementing component interfaces, coordinating with developers of interoperating systems, and ensuring system interoperability with current and developing simulation federations.The ideal...
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Creative Communication Specialist
3 weeks ago
Orlando, Florida, United States TEKsystems Full timeJob DescriptionAt TEKsystems, we are seeking a talented Creative Communication Specialist to join our team. In this role, you will have the opportunity to develop innovative and engaging communications that promote safety and wellness within our organization.Innovative CommunicationsWe are looking for an individual who is proficient in graphic design, with...
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Electrical Systems Specialist
3 weeks ago
Orlando, Florida, United States Scout Worx, LLC Full timeJob OverviewWe are seeking an experienced Electrical Systems Specialist to join our team at Scout Worx, LLC. This is a rewarding opportunity for a skilled Electrician to install, maintain, and troubleshoot electrical systems.Key ResponsibilitiesReview daily job calls to identify areas requiring repair or replacementConduct on-site assessments to locate...
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Fabrication Specialist
2 weeks ago
Orlando, Florida, United States Cynet Systems Full timeJob OverviewWe are seeking a skilled Fabrication Specialist to join our team in Orlando, FL. As a key member of our fabrication department, you will be responsible for fabricating high-quality products while maintaining a safe and efficient work environment.Estimated Salary:$45,000 - $60,000 per year, based on experience and...
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Electromechanical Systems Specialist
2 weeks ago
Orlando, Florida, United States Actalent Full timeAbout the RoleWe are seeking a highly skilled Electromechanical Systems Specialist to join our team at Actalent. This is a critical role that requires expertise in avionics and harness fabrication.
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High-Voltage Power System Specialist
4 days ago
Orlando, Florida, United States TEKsystems Full timeAbout the JobWe are seeking a highly skilled and experienced High-Voltage Power System Specialist to join our team in Florida. The successful candidate will be responsible for installing, testing, and maintaining DC power systems, inverters, batteries, and related hardware.Job DescriptionThis is a challenging and rewarding role that requires strong technical...
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Plumbing Systems Specialist
3 weeks ago
Orlando, Florida, United States Brooksource Full timeAbout the RoleWe are seeking a highly skilled Plumbing Systems Specialist to join our team at Brooksource. This is a fantastic opportunity to work on a 6-month contract-to-hire basis in Orlando, FL.Key Responsibilities:
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Electrical System Specialist
2 weeks ago
Orlando, Florida, United States Just Construction Recruitment Full timeAbout The RoleAnalyzing blueprints, schematics, and drawings of fire alarm and/or other related electrical systems is crucial for determining efficient installation of new or upgraded systems.Collaboration with project managers and other trades is necessary for completing projects and work orders efficiently.Determining causes of electrical problems or...