Restaurant Operations Manager

4 weeks ago


Pinehurst, Massachusetts, United States HZ T Treats, LLC Full time

Restaurant Operations Manager Job Description

  • As a Restaurant Operations Manager at HZ T Treats, LLC, you will be responsible for providing strong, positive leadership to our team to deliver great guest experiences and operational excellence.
  • You will lead team meetings, deliver training to restaurant team members, and ensure Brand standards, recipes, and systems are executed.
  • Key responsibilities include creating and maintaining a guest-focused culture in the restaurant, reviewing guest feedback results, and implementing action plans to drive improvement.
  • You will also communicate restaurant priorities, goals, and results to restaurant team members, execute new product roll-outs, and maintain a safe, secure, and healthy environment.
  • Additional responsibilities include controlling costs to help maximize profitability, completing inventory on a periodic basis, and monitoring labor schedules to meet guest demand and service standards.

Management Responsibilities

  • You will recruit, hire, onboard, and develop restaurant team members, plan, monitor, appraise, and review employee performance, and coach restaurant team members to drive sales, improve profitability, and guest satisfaction.

Requirements

  • Basic computer skills and fluency in spoken and written English are required.
  • Basic math and financial management skills are also necessary.
  • Previous leadership experience in retail, restaurant, or hospitality is preferred, and a college degree is also desired.
  • Key competencies include strong analytical skills and business acumen, the ability to work well with others in a team environment, and a positive attitude.

Working Conditions

  • The Restaurant Operations Manager will spend most of their time standing on their feet and performing repetitive motions.
  • They will also be required to lift packages and work in a small space.

HZ T Treats, LLC is an equal opportunity employer and welcomes applicants from diverse backgrounds.



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