Sales and Customer Experience Expert

6 days ago


Wilmington, North Carolina, United States Zales Full time
Jewelry Sales and Service

We are seeking an experienced Sales Associate to join our team at Zales. As a key member of our sales team, you will be responsible for engaging customers, understanding their needs, and presenting merchandise while sharing detailed information about features and benefits.

About the Position
In this role, you will work closely with colleagues to achieve shared objectives, meet individual and team sales goals, and maintain a superior experience for valued customers. You will also be responsible for presenting extended service plans and financing options, ensuring that customers have a seamless shopping experience.

Salary Details
The estimated annual salary for this role is $38,000 - $48,000, depending on your level of experience and qualifications. This figure may vary based on your location and performance.

Key Responsibilities
Some of the key responsibilities of this role include:
  • Providing exceptional customer service
  • Presenting merchandise and sharing detailed information about features and benefits
  • Maintaining a high level of professionalism in all interactions


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