Treatment Planning and Customer Service Representative

3 days ago


Spring Valley, Nevada, United States REO Consulting, LLC Full time
Job Overview

Our client, a reputable dental practice in Spring Valley, California, seeks an experienced Treatment Coordinator to manage patient treatment planning and provide exceptional customer service. This is a full-time position requiring a highly organized and customer-focused individual who can effectively communicate with patients and colleagues.

The ideal candidate will have experience in generating dental financials, scheduling cases, and maintaining accurate records. Additionally, the candidate should possess excellent communication and problem-solving skills, as well as the ability to work collaboratively with colleagues and build positive relationships with referral partners.

Responsibilities:

  • Manage patient treatment planning and scheduling.
  • Communicate effectively with patients and colleagues.
  • Maintain accurate records and reports.
  • Achieve daily, weekly, and monthly production goals.
  • Collaborate with colleagues to ensure seamless communication and coordination.

Requirements:

  • High school diploma required.
  • 3+ years of dental treatment coordinator experience or applicable front-office experience in a dental practice.
  • Knowledge of dental terminology and PPO insurance (required).
  • Knowledge of dental software (Dentrix a plus).

Compensation:

  • Estimated salary: $48,000 - $58,000 per year.
  • Monthly bonus.
  • Dental coverage.
  • Vacation and holiday pay.


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