Dental Treatment Coordinator Specialist
3 days ago
We are seeking a highly organized and customer-focused individual to join our team as a Treatment Coordinator. The ideal candidate will have experience in generating dental financials, providing exceptional customer service, and working collaboratively with colleagues.
This is an exciting opportunity to work in a progressive and high-quality general dental office located in Spring Valley, California. As a Treatment Coordinator, you will play a crucial role in effectively presenting treatment plans, scheduling cases of all levels, and ensuring seamless communication with patients.
Responsibilities:
- Act as the first point of contact for all patients and ensure exceptional customer service.
- Deliver clear and effective communication and information to patients regarding recommended treatment plans and facilitate successful closure of related financials.
- Thorough knowledge of Care Credit & other financial options.
- Able to achieve daily, weekly, and monthly production goals.
- Answer incoming calls, receive messages, and route calls accordingly.
- Schedule appointments accurately to reflect dentists' schedule.
- Provide dental insurance verification, collect and enter insurance payments, and review accounts receivable as needed.
- Work with other practices to obtain x-rays, referrals, and coordinate patient needs.
- Build positive and productive relationships with referral partners for business growth.
- FOLLOW UP WITH PATIENTS TO IMPROVE SATISFACTION.
Requirements:
- High school diploma required.
- 3+ years of dental treatment coordinator experience or applicable front-office experience in a dental practice.
- Knowledge of dental terminology and PPO insurance (required).
- Knowledge of dental software (Dentrix a plus).
Benefits:
- Estimated salary: $45,000 - $55,000 per year.
- Monthly bonus.
- Dental coverage.
- Vacation and holiday pay.
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