Customer Service Representative
5 days ago
Culinary Depot is seeking a dedicated Customer Service Representative to address customer inquiries and resolve issues with professionalism. As the primary point of contact, you will respond to customer concerns via phone, email, and chat effectively. This role requires strong communication and organizational skills, as well as a keen eye for detail.
Key Responsibilities:
- Respond to customer inquiries and resolve issues promptly and professionally
- Address customer complaints related to damages, order discrepancies, and other concerns effectively
- Provide updates on order status and follow up with customers on outstanding orders
- Collaborate with sales teams and other internal departments to resolve customer issues and ensure satisfaction
Requirements:
- Minimum of 1 year in customer service or a related field
- Excellent verbal and written communication skills with strong problem-solving abilities
- Highly organized with a strong attention to detail
Estimated Salary: $45,000 - $60,000 per year, depending on experience
About Culinary Depot:
Culinary Depot is a leading provider of commercial kitchen equipment and supplies. Our team is dedicated to delivering exceptional customer service and ensuring customer satisfaction.
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