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Customer Service Assistant/Driver Helper

1 month ago

San Francisco, California, United States SFO Full time
Job Summary

We are seeking a highly motivated and detail-oriented Customer Service Assistant/Driver Helper to join our team at Gate Gourmet. As a key member of our ground support crew, you will play a vital role in ensuring the smooth operation of our catering services.

Key Responsibilities
  • Assist Customer Service Representatives in loading equipment onto trucks and guiding them to aircraft
  • Conduct quality checks on all assigned flights to ensure compliance with customer guidelines and safety regulations
  • Add or subtract meals for assigned flights as required
  • Work as a member of a team to achieve our goals and objectives
Requirements
  • High school diploma or equivalent preferred
  • Up to one year of experience in a related field
  • Current U.S. driver's license
  • Ability to read and write to complete required forms
  • Effective communication and teamwork skills
Benefits
  • Free on-site cafeteria with hot and healthy meals
  • Free parking
  • Free uniforms and uniform laundering
  • Weekly pay with option to use paycard
  • Employee referral bonuses
  • Company-sponsored $10k life insurance
  • Vacation and sick benefits after one year
  • Holiday pay after one year
  • Recognition program including company merchandise
Working Environment
  • Exposure to extreme temperature changes and noise
  • Majority of duties performed outside in all weather conditions
  • Ability to lift, push, pull, and move product, equipment, and supplies up to 50 pounds frequently during shift
  • Regularly stands, bends, lifts, and moves intermittently during shifts of 8+ hours
  • Ability to work at heights up to 25 feet or more depending on aircraft

We are an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, or other category under applicable law.