Special Investigations Department Support Specialist
2 weeks ago
We are seeking a highly skilled and detail-oriented Special Investigations Department Support Specialist to join our team at Kelly. As a Special Investigations Department Support Specialist, you will play a critical role in supporting our investigations team by providing exceptional customer service, conducting research, and utilizing your analytical skills to make informed decisions.
Key Responsibilities:- Provide excellent customer service through telephone and email outreach
- Conduct research and initiate telephone and written inquiries in a prompt, accurate, and objective manner
- Make decisions and respond quickly to questions
- Perform data entry and typing tasks
- Utilize interpersonal, analytical, organizational, and independent decision-making skills
- Demonstrate clear and concise verbal and written communication skills
- Be proficient in Microsoft Suite (Excel and Word)
- Paying attention to detail in all tasks
- High School Diploma or GED
- At least 1 year of customer service experience
- Experience in telephone and email outreach, making decisions, and responding quickly to questions
- Data entry and/or typing experience
- Interpersonal, analytical, organizational, and independent decision-making skills
- Clear and concise verbal and written communication skills
- Proficient with Microsoft Suite (Excel and Word)
- Detail-oriented
- 1 year of customer service experience, including call center or telemarketing
- 6 months of data entry experience in an office environment
- Referral preference given to applicants able to take and meet Microsoft Excel and Word testing criteria
We offer a competitive pay rate of $18/hour and a full-time onsite position. If you are a motivated and detail-oriented individual who is looking for a new challenge, we encourage you to apply for this exciting opportunity.
At Kelly, we are committed to providing our employees with a supportive and inclusive work environment. We offer a range of benefits and perks, including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. We also offer a retirement savings plan, service bonus, and holiday pay plans.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are interested in this opportunity, please submit your application today.
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