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6 days ago
We are seeking a skilled and customer-focused Member Service Representative to join our team at Planet Fitness - PFNoCritics in Green Valley, AZ. This role is a great opportunity for individuals who are passionate about delivering exceptional service and creating a welcoming environment for members.
About the RoleThe Member Service Representative will play a key role in ensuring that our gym remains clean and safe for all members. Key responsibilities include greeting and checking-in members, assisting with new member sign-ups, giving facility tours, maintaining a clean and organized space, answering phone calls and responding to member inquiries, and ensuring the safety and security of the gym during overnight hours.
Key Responsibilities- Greet and check-in members as they enter the gym
- Assist with new member sign-ups and give tours of the facility
- Maintain a clean and organized facility
- Answer phone calls and respond to member inquiries
- Ensure the safety and security of the gym during the overnight hours
To be successful in this role, you will need:
- Previous customer service experience
- Excellent communication and interpersonal skills
- Ability to work overnight hours
- Basic computer skills
- Passion for fitness and helping others achieve their goals
As a Member Service Representative at Planet Fitness, you can expect a competitive salary of $40,000 - $60,000 per year, depending on experience, plus benefits such as health insurance, paid time off, and opportunities for professional growth and development.
At Planet Fitness, we believe that everyone deserves access to a healthy lifestyle, regardless of their fitness level or background. Our Judgement Free Zone philosophy sets us apart from other gyms, and we're looking for like-minded individuals to join our team.
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