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Senior Customer Support Specialist

2 months ago

Lakeside, United States Circle K Stores, Inc. Full time
Position Overview

We are seeking a dedicated Lead Customer Service Representative to enhance our customer experience and support our retail operations.

Key Responsibilities
  • Provide exceptional service to customers, addressing inquiries and resolving issues effectively.
  • Oversee the customer service team, ensuring high standards of performance and satisfaction.
  • Assist in training and mentoring new staff members to uphold company values.
  • Manage customer feedback and implement improvements to service delivery.
Qualifications

The ideal candidate will possess strong communication skills, a customer-focused mindset, and the ability to work in a fast-paced environment. Experience in retail or customer service is preferred.

Work Environment

This role offers flexible scheduling options, accommodating both full-time and part-time availability.