Experienced Customer Service Representative
2 weeks ago
Salary: $20.35 per hour / $41,005.25 annually
GEICO is seeking a Customer Service Representative to join our San Diego, CA office. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support to ensure their needs are met.
Key Responsibilities:
- Provide outstanding customer service by answering billing questions, making policy changes, and providing recommendations.
- Work in a fast-paced, high-volume call center environment.
- Develop and maintain a strong understanding of GEICO's products and services.
- Collaborate with colleagues to resolve customer issues and improve overall customer experience.
Requirements:
- High school diploma or equivalent required.
- Excellent communication and interpersonal skills.
- Ability to work in a team environment.
- Basic computer skills and ability to learn new software.
Benefits:
As a GEICO Associate, you will enjoy a comprehensive benefits package, including:
- Premier Medical, Dental, and Vision Insurance.
- Paid Vacation, Sick, and Parental Leave.
- 401(k) Plan.
- Tuition Reimbursement.
- Paid Training and Licensures.
Equal Employment Opportunity:
GEICO is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.
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