Experienced Customer Service Representative

2 weeks ago


Lakeside, Montana, United States Government Employees Insurance Company Full time
Customer Service Representative San Diego, CA

Salary: $20.35 per hour / $41,005.25 annually

GEICO is seeking a Customer Service Representative to join our San Diego, CA office. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support to ensure their needs are met.

Key Responsibilities:

  • Provide outstanding customer service by answering billing questions, making policy changes, and providing recommendations.
  • Work in a fast-paced, high-volume call center environment.
  • Develop and maintain a strong understanding of GEICO's products and services.
  • Collaborate with colleagues to resolve customer issues and improve overall customer experience.

Requirements:

  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Ability to work in a team environment.
  • Basic computer skills and ability to learn new software.

Benefits:

As a GEICO Associate, you will enjoy a comprehensive benefits package, including:

  • Premier Medical, Dental, and Vision Insurance.
  • Paid Vacation, Sick, and Parental Leave.
  • 401(k) Plan.
  • Tuition Reimbursement.
  • Paid Training and Licensures.

Equal Employment Opportunity:

GEICO is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.



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