Technical Service Representative
1 week ago
We are seeking a highly skilled Technical Service Representative to join our team at Element Solutions Inc. As a Technical Service Representative, you will be responsible for providing on-site process expertise, chemical change implementation, monitoring, and hands-on process control assistance for the manufacture of printed circuit boards.
Key Responsibilities- Provide customers with on-site process expertise, chemical change implementation, monitoring, and hands-on process control assistance for the manufacture of printed circuit boards.
- Understand and articulate PCB chemical functions and related process requirements to customers.
- Perform regular health checks and process audits for various production processes at customer sites, generate reports, and review with end users.
- Assist with regular lab testing functions/analysis with customer lab personnel and provide training when necessary on best practice functions, tests, and analysis.
- Troubleshoot and diagnose equipment and/or process problems and provide hands-on support to correct problems and optimize customer manufacturing processes.
- Adhere to plant and corporate safety policies.
- May assist in other areas or perform other duties as required by fluctuating business needs.
- Coordinate daily activities with territory Account Manager and Business Director.
- Be an expert and steward for customer final product quality using MacDermid products.
- Identify opportunities for growth at all customer locations.
- Assist with the monitoring and control of on-hand inventory at customer site.
- A bachelor's in engineering or relevant industry or equivalent experience.
- Travel about 50% of working time.
We provide a challenging but rewarding experience to our people – you will have an opportunity to learn, grow, and contribute from your very first day. Our teams play an important role enabling technological breakthroughs in high-growth industries around the world. We continuously invest in technologies and extensive learning and development tools which provide opportunities to challenge, develop, and nurture your career.
We offer a competitive compensation package, including a base salary, performance-related bonus plan, and benefits package (health, dental, and vision insurance, Wellness Program, PTO/Holidays, as well as a 401(k)-retirement plan with a company match). We also provide opportunities for career growth, innovated work environment, and perks and incentives such as paid parental leave, tuition reimbursement, and opportunities for professional development.
Equal Opportunity EmployerElement Solutions Inc group of companies are E-Verify Companies and provide reasonable accommodation for qualified individuals with disabilities and disabled veterans in job applicant procedures. Equal Opportunity Employer: Minority/Female/Veteran/Disabled/Gender Identity/Sexual Orientation
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